05-03-2015 04:19 PM
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  1. AC Question's Avatar
    bought the s4 in dec 2013...now cricket apparently is changing their gms something and I have 2 purchase a new phone after march 2015....after I just paid retail 600+ for the s4 frm cricket
    is it possible 2 unlock the cricket s4 to use any other carrier sim? if so, please tell me step by step.
    07-11-2014 10:03 PM
  2. RumoredNow's Avatar
    I believe you have the l9515 model?

    It should work for any SIM after being unlocked. 3G/H+ may not be possible on T-Mo depending where you are due to a missing 1700 band on the 3G radio. I'd take it to AT&T for best compatibility including LTE as Cricket is riding on big blue's rails.

    Unlock should be a snap. You don't owe Cricket on the phone and are in good standing with your bills, yes? Ask them for the unlock code and they have to provide it. That's part of the new "unlock law." 3rd party people aren't supposed to do it, so your carrier has to perform it as a reasonable service if you aren't indebted to them for back monies owed.
  3. RumoredNow's Avatar
    I believe you have the l9515 model?

    It should work for any SIM after being unlocked. 3G/H+ may not be possible on T-Mo depending where you are due to a missing 1700 band on the 3G radio. I'd take it to AT&T for best compatibility including LTE as Cricket is riding on big blue's rails.

    Unlock should be a snap. You don't owe Cricket on the phone and are in good standing with your bills, yes? Ask them for the unlock code and they have to provide it. That's part of the new "unlock law." 3rd party people aren't supposed to do it, so your carrier has to perform it as a reasonable service if you aren't indebted to them for back monies owed.
    Rukbat likes this.
    07-11-2014 10:36 PM
  4. Elizabeth Alamo's Avatar
    I asked them 4 the unlock code n they keep giving me my 4digit pin even after I explained wht I needed frm thm....is tht code also called puk?
    07-11-2014 11:30 PM
  5. RumoredNow's Avatar
    No. The PUK code is different. That is for when you have locked your SIM card out from communicating with the phone. It is specific to the SIM card and not the phone hardware.

    Make sure they know you want it unlocked for use on another carrier... Last carrier unlock I did was via a hacker software method that read it off the actual phone hardware. If I remember correctly it was a 6 digit number. That was for a webOS phone. Not sure what yours would be, but probably about the same. They will need your IMEI number from under the battery or the ESN from the same spot and they can look it up. Ask them if there is a website or email to make the request to.

    When you put in a SIM for another carrier and boot up the phone, it prompts you for the code at that point. Put it in once and the phone is always carrier unlocked after that.
    07-11-2014 11:42 PM
  6. lenwa's Avatar
    I took my cricKet s4 to Metro & they said there was no iemi no#, (a 15 digit) that they need to run thru their computer to see if they can provide me service. They told me ask cricKet for they unlock code & cricKet said there isn't an unlock code, also saying there is no iemi no.# either, (my phone e has a 12 digit no#)). What carrier will provide my s4 service? Anyone???
    12-25-2014 02:54 AM
  7. mrsmumbles's Avatar
    I took my cricKet s4 to Metro & they said there was no iemi no#, (a 15 digit) that they need to run thru their computer to see if they can provide me service. They told me ask cricKet for they unlock code & cricKet said there isn't an unlock code, also saying there is no iemi no.# either, (my phone e has a 12 digit no#)). What carrier will provide my s4 service? Anyone???
    Cricket has a 4 month or 6 month unlock policy. If you've owned the phone for 6 months, they will have to honor their policy to unlock the phone. Can you maybe bring it in to a store?
    12-25-2014 09:50 AM
  8. Rukbat's Avatar
    If they still refuse to unlock it, send a letter to

    Jennifer Van Buskirk
    President
    Cricket Communications
    5887 Copley Drive
    San Diego, CA 92111

    Mark it Personal and Confidential.

    Tell her what you're trying to get, and that the law requires that, as long as the phone is paid for, which it is, they're required to provide you with the SIM-unlock code, and would she please direct you to an employee competent enough to do so.

    I've learned that, once the top executive of a company tells an employee to do something, it gets done. (And top level executives get very annoyed when an incompetent employee causes them to take time out of their busy schedule to correct a problem that shouldn't have occurred in the first place.)
    mrsmumbles likes this.
    12-25-2014 01:16 PM
  9. kiemo's Avatar
    The samsung s4 does have an imei number. Got to the phones settings click more then click about device, scroll down and u will find the imei number for ur phone. I myself have to unlock a s4 that i purachased
    Richard Powell4 likes this.
    01-10-2015 05:36 PM
  10. Kaarah Santos's Avatar
    Actually I work for Cricket and let me tell ya. No we sadly do not have the unlock codes for the old Cricket gs4. Apparently it is only CDMA compatible and thus won't unlock to GSM networks. I had an s4 myself, so yeah. that being said..... cricket itself doesn't but I've seen about 2-3 customers walk in with unlocked cricket phones and activate them..... sadly haven't figured out how.
    01-24-2015 02:02 AM
  11. Richard Powell4's Avatar
    im in same boat,..but am begining to get use to the fact that the sg4 970 from cri
    cket,..is noting more then a decent camera
    01-25-2015 01:11 PM
  12. goinuts's Avatar
    Same problem here after forking over 700 in Nov 2013.. If anyone finds a solution please advise! I even bought the extra 10 a month insurance and the phone will be useless unless it can be used on cricket gsm or another carrier. Time is running out coz they are shutting down old cricket end of Feb. They would only tradein giving 40 for it on another s4 for 499. I think that's unfair and a class action should be brought.. But what can we do?
    01-29-2015 07:01 PM
  13. Melissa Rivera1's Avatar
    They tell you there is no IMEI. But yes there is go into your settings, Hit More, Go into About Device, Then go into Status, scroll down it should be the 13th line down on the Cricket S4. Mind you it took me a little bit to search my entire phone to find this. When I took the battery off there was nothing but a 15 digit number there and that is not what they are asking for. So people try this and see if you can get your unlock pin with this. Cricket has pushed me around for to long. This phone cost me damn near $600 when I bought it and it's not even 9 months old, not a scratch on it and they want to offer me only a $165.00 towards what they call a trade up!!!! This is just some straight bull!!!!!
    01-30-2015 09:02 PM
  14. jlambing's Avatar
    A Cricket phone (CDMA) can be unlocked and used on Verizon. As I understand.

    If it is a GSM version, simply swapping the SIM card should take care of that.
    I've done exactly that with various phones several times without issue.

    If the SIM says "4G/LTE" it's a CDMA and can only be used on Verizon.
    02-05-2015 10:29 AM
  15. suncatcher62's Avatar
    Verizon said I cannot use my s4 from cricket!! I give up..$700 down the drain
    02-07-2015 07:35 PM
  16. suncatcher62's Avatar
    Verizon sd it has nothing to do with 4GLTE or CDMA...its crickets software these devices were manufactured with. flashing has to be done by a 3rd party. I spoke with tech support guy ran my imei and it doesnt even register. Cricket and att screwed us
    02-07-2015 08:10 PM
  17. Nancy Kevil-Robinson's Avatar
    I wanting to purchase a Verizon Galaxy S3 phone. Does the SIM card from the new cricket service fit into this phone?
    02-07-2015 11:20 PM
  18. Tajib satti's Avatar
    unlocked see live cricket samsung galaxy s4
    02-10-2015 12:03 PM
  19. iseget's Avatar
    go to youtube find the video titled: How to Unlock Samsung Galaxy S4 EASY METHOD by Total Tech
    let me know if it worked.
    02-11-2015 11:15 PM
  20. Yacine Bensaoucha's Avatar
    I want to us my galaxy s3 cricket in algeria but when I dial *#06# nothing happened
    no signal , can you help me
    02-12-2015 03:51 PM
  21. iseget's Avatar
    Take your S4 to Straight Talk
    03-12-2015 08:04 PM
  22. djtoxico's Avatar
    Yes samsung galaxy can be unlock and use with any other carrier such as metro pcs or tmobile i will give more information an details in a video for better understanding i also paid 500 or the phone i was not going to let it go for 160 or so that cricket was giving. Also cricket does not provide unlock code you have to unlock it your self or buy the code from an online retail i unlock mine my self its easy and simple you cannot activate with other carrier unless you unlock the phone first.
    03-15-2015 01:21 AM
  23. djtoxico's Avatar
    Yes samsung galaxy can be unlock and use with any other carrier such as metro pcs or tmobile i will give more information an details in a video for better understanding i also paid 500 or the phone i was not going to let it go for 160 or so that cricket was giving. Also cricket does not provide unlock code you have to unlock it your self or buy the code from an online retail i unlock mine my self its easy and simple you cannot activate with other carrier unless you unlock the phone first. if you have question ill try to answer them at my best
    03-15-2015 01:25 AM
  24. mninderbinder's Avatar
    Did you say you got your cricket samsung galaxy s4 unlocked? How?
    03-22-2015 06:04 PM
  25. Rukbat's Avatar
    The carrier has to give you the unlock code for any phone that's paid for and is still currently on a plan (or off contract) with them. It's the law in the US. If they say they can't get it or some other nonsense, file a formal complaint with the FCC https://consumercomplaints.fcc.gov/h..._form_id=39744 (Their normal knee-jerk reaction is a $10,000/per day/violation fine if the company can't show cause to not be fined - and "we can't get the number" isn't considered cause, because they can get the number if they try. The manufacturer knows the unlock code of every phone it makes [they keep records] and the carrier can get it from them. The only exception is an older CDMA phone that's not SIM-locked because it has no SIM, so it can't be SIM-locked [SIM locking prevents the phone from being used with a SIM from another carrier, and if the phone doesn't use a SIM ...] so it can't be unlocked. It just can't be used on another carrier, unless the carrier allows you to, and Sprint and Verizon don't allow you to use each other's phones on their networks.)
    03-23-2015 12:00 AM
  26. Dedra Mayes's Avatar
    I hate Cricket, I have been to Walmart AND T-mobile AND Verizon and they ALL say my phone is locked in to only Cricket. I am still being FORCED to purchase a new phone. But you can bet all the money you got Cricket will NEVER EVER AGAIN get my money or service!!! I hope they lose out on customers BIG TIME and never recover!!!!!!
    03-23-2015 07:06 PM
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