1. eprpalmeida's Avatar
    My Galaxy s4 started dying last monday. It started by turning off sometimes, but it began to turn off all the time. Yesterday, the cellphone was dead and it wasn't charging. I left it on the charger all night and I tried turning on, but it stays 1 second in the "Galaxy s4 I9505" screen and then goes black. I can't go to the recovery menu because the cellphone won't turn on. I tried my battery on my brother's galaxy and it is working fine. I bought another battery buy the problem still persists. Any ideas on how I can solve this problem?
    08-02-2014 09:29 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean that the battery from your brother's phone makes your phone work, but the new battery you bought doesn't help? It may be that the battery you bought is defective, or not fully charged. Where did you buy it? If it was some random eBay seller or a deeply-discounted seller on Amazon, there's a higher chance of a defective battery. I'd try charging the phone from a wall outlet overnight without disturbing it, then try powering the phone on again in the morning.
    08-02-2014 11:31 PM
  3. eprpalmeida's Avatar
    Hi B. Diddy! Both batteries works fine on my brothers phone, but they won't work on my phone. I tried my brothers battery on my phone but it doesn't work too
    08-02-2014 11:40 PM
  4. B. Diddy's Avatar
    Check the battery contacts on your phone--do they look clean! Does the battery sit snugly in the slot, or does it seem loose?

    Are you able to boot into Recovery Mode? Reset: Samsung Galaxy S 4 | T-Mobile Support
    08-02-2014 11:46 PM
  5. eprpalmeida's Avatar
    Everything is fine. I cant boot the recovery mode because the battery dies in 3 seconds. Sometimes I enter the recovery screen but it dies in juat one minute. What do I do?
    08-03-2014 12:00 AM
  6. B. Diddy's Avatar
    I'm afraid I don't have any other ideas. You may have to contact Samsung or bring the phone to a repair shop. There might be some sort of hardware failure.
    08-03-2014 01:03 AM
  7. mhinc's Avatar
    1-800-SAMSUNG Call them, explain, and they will advise you what to do next

    My Galaxy s4 started dying last monday. It started by turning off sometimes, but it began to turn off all the time. Yesterday, the cellphone was dead and it wasn't charging. I left it on the charger all night and I tried turning on, but it stays 1 second in the "Galaxy s4 I9505" screen and then goes black. I can't go to the recovery menu because the cellphone won't turn on. I tried my battery on my brother's galaxy and it is working fine. I bought another battery buy the problem still persists. Any ideas on how I can solve this problem?
    08-03-2014 10:30 PM

Similar Threads

  1. help atrix 4
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-30-2015, 01:34 AM
  2. Samsung Galaxy Note 3 has a dead pixel line on display
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-03-2014, 12:51 AM
  3. samsung galaxy s4 insert sim card to access network services
    By abdulqader alhadidi in forum Ask a Question
    Replies: 1
    Last Post: 08-03-2014, 12:45 AM
  4. LG Optimus G From Sprint Overheated and will not turn on
    By Andy Gombar in forum LG Optimus G
    Replies: 1
    Last Post: 08-02-2014, 11:37 PM
  5. camera on galaxy s5
    By Christian Diaz2 in forum Samsung Galaxy S5
    Replies: 3
    Last Post: 08-02-2014, 10:24 PM
LINK TO POST COPIED TO CLIPBOARD