Phone will not turn back on
Samsung s4 - Verizon
In sum, earlier today I was using my phone with no problems-- calls, texts, using apps etc. I went to 'close my screen' when I was done using it and I realized the side power/lock screen button was not working and my screen was not responding when I wanted to lock it. I removed the battery hoping it would reset the phone and fix what was wrong but now my phone will not turn back on. I plugged the phone into the wall for at least 30 minutes as well as plugging it in the computer for quite some time. No response from the phone at all. (no charging icon, computer is not detecting the usb cable when plugged into computer, etc.)I also held the buttons down to try to power on as well.
I was wondering if there was a way to fix this problem, or somehow retrieve files (mainly pictures) from the phone,
Thank you for your help. Any feedback will be greatly appreciated.
Andrew
Samsung s4 - Verizon
In sum, earlier today I was using my phone with no problems-- calls, texts, using apps etc. I went to 'close my screen' when I was done using it and I realized the side power/lock screen button was not working and my screen was not responding when I wanted to lock it. I removed the battery hoping it would reset the phone and fix what was wrong but now my phone will not turn back on. I plugged the phone into the wall for at least 30 minutes as well as plugging it in the computer for quite some time. No response from the phone at all. (no charging icon, computer is not detecting the usb cable when plugged into computer, etc.)I also held the buttons down to try to power on as well.
I was wondering if there was a way to fix this problem, or somehow retrieve files (mainly pictures) from the phone,
Thank you for your help. Any feedback will be greatly appreciated.
Andrew