s4 thumbnails do not match gallery photos
I took photos on my phone and when I went to look in the gallery the thumbnails were different but the photos were all the same.
I rang Samsung and they helped me move the photos across to my sd card and it looked like it had possibly sorted them problem until I went back into the gallery and the problem popped itself again before I had chance to upload the correct images to my cloud.
I rang Samsung back up and they suggested to do a factory reset to see if the problem rectified itself. But it didn't and they suggest sending it away.
In which I really do not want to do.
It possibly looks like I have a corrupt picture that has effected the remaining ones that I took in that period.
Does anyone know if I can get the thumbnail pictures instead of the corrupt image.
I took photos on my phone and when I went to look in the gallery the thumbnails were different but the photos were all the same.
I rang Samsung and they helped me move the photos across to my sd card and it looked like it had possibly sorted them problem until I went back into the gallery and the problem popped itself again before I had chance to upload the correct images to my cloud.
I rang Samsung back up and they suggested to do a factory reset to see if the problem rectified itself. But it didn't and they suggest sending it away.
In which I really do not want to do.
It possibly looks like I have a corrupt picture that has effected the remaining ones that I took in that period.
Does anyone know if I can get the thumbnail pictures instead of the corrupt image.