Confused by Google Contacts Sync!

A

AC Question

I have a Google/Gmail account and in it are 268 contacts.

I have a Samsung Galaxy S4 and have set up to use the Email app to manage my emails. It also has GMail installed but I do not use it.

I have it set up to sync with my Google account - just contacts.

However, I am confused by what this means! This was highlighted when I sent an email to someone and it had picked up a very old email address and when I looked closer I could see that it offered me 3 different email addresses for this person and I picked the first one, by mistake!

If I look at "Contacts" on both the phone and GMail account (on PC) then this person appears just once with the correct address. However, if I am creating a new email and type in the first few characters of his name then it pulls up a list of possibles and includes a couple of really old addresses.

These are not in the Contacts list - where is it getting them from?

How can I make sure that the list that Email is using is the same as the one on my Google account?

PS. I also have the same issue on my ASUS tablet, as well!!!!!
 

ninjaiscrazy

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Sep 10, 2015
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If it's pulling the old email addresses, then they are definitely in your contacts list. It's best to do the following on a PC/Mac/Any desktop machine:

1. Go to your Contacts manager - contacts. google. com (sorry, don't have 10 posts yet so I can't post links)

2. Find the contact in question, click on it and you'll see all details. Then, check if you can see the old emails and delete them if you do.

Let me know if this helps. :)