A AC Question Jan 18, 2016 #1 My S4 recently was updated and the back button suddenly stopped working the button does light up of i press the other button
My S4 recently was updated and the back button suddenly stopped working the button does light up of i press the other button
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,536 4,673 113 Visit site Jan 18, 2016 #2 Welcome to Android Central! I've seen complaints about this elsewhere on the forums. Does it help if you wipe the cache partition? http://support.t-mobile.com/docs/DOC-5744 In the meantime, a temporary workaround would be install Handy Soft Keys.
Welcome to Android Central! I've seen complaints about this elsewhere on the forums. Does it help if you wipe the cache partition? http://support.t-mobile.com/docs/DOC-5744 In the meantime, a temporary workaround would be install Handy Soft Keys.
B BlueAfro New member Jan 18, 2016 1 0 0 Visit site Jan 18, 2016 #3 The cache partition does not work and i already have an alternative for handy soft keys but do you have anything else?
The cache partition does not work and i already have an alternative for handy soft keys but do you have anything else?
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,536 4,673 113 Visit site Jan 18, 2016 #4 You could try reinstalling the firmware, using either Samsung Kies or Smart Switch (I'm never sure which one is the right one for the S4).
You could try reinstalling the firmware, using either Samsung Kies or Smart Switch (I'm never sure which one is the right one for the S4).
A AlphaTango414 Well-known member Jan 13, 2011 3,939 95 0 Visit site Jan 18, 2016 #5 It is highly likely you have hardware damage since your back button doesn't work. You could try reflashing the firmware via Odin. Guide can be found here.
It is highly likely you have hardware damage since your back button doesn't work. You could try reflashing the firmware via Odin. Guide can be found here.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 165,536 4,673 113 Visit site Jan 18, 2016 #6 Here's one of those threads mentioning a similar problem after an update: http://forums.androidcentral.com/sa...keys-samsung-s4-not-working-after-update.html
Here's one of those threads mentioning a similar problem after an update: http://forums.androidcentral.com/sa...keys-samsung-s4-not-working-after-update.html