| || |
Re: Audio Out through USB
I had an Ibolt for my S3 and loved it. The problem was, it was specifically designed for the S3, and only the S3 would fit in it. So i went on the Ibolt website, and saw another mount, compatible with the soon to be released S5, and I jumped right on it. I got it about 2 weeks before the S5 launched. Same quality as my previous one, but this seemed to be made with adjustable clamps to fit just about any phone.
So when I got the 5, I walked out of the store, put it in the mount, and went to plug it in, and was like wtf? That's when I noticed this new fangled port the S5 has.
I got home, went back in my old emails, and found the link to the Ibolt I ordered, and NOWHERE did it say it was compatable for the S5.I was kicking myself for being an *****, but also wondering how I could make this mistake.
Turns out, I wasn't losing my mind.
Here's the e-mail trail I sent to Ibolt...
Me to them...
Hi, recently I ordered a car dock. I could have sworn up and down this would be compatible with the Galaxy S5 (that just came out today)
My Order #: xxx-xx--xxxxx-xx
Obviously that isn't compatible with the S5. It fits, but the charging port doesn't fit the S5.
I am going to keep the dock and make due for now, but do you expect to be making 1 for the S5 in the near future? And do you think it could be retrofitted to fit this one that I just ordered?
This is my 2nd dock with Ibolt, and I love them.
Them to me
Thanks for contacting us. The 3.0 charging found on the S5 was made to be backwards compatible with the 2.0 connections. You'll notice that half of the charging port is actually a microUSB port.
However, we found out in the past week just prior to the S5 launch that the phone would not be including DockMode that is found on their other Galaxy Phones. For a small period of time we did advertise compatibility with this dock but removed it before launch. It looks like you purchased it within that window. There is a chance that Samsung will change this on a future update but we are going forward as if this won't happen. Of course I would be more than happy to issue you a refund on your order if you'd like to return the kit. I can also offer to send you a standard microUSB cable that can be used simply for charging.
Let me know how you would like to proceed.
Thanks, and my apologies for the confusion.
Me to them
So I didn't lose my mind? Thats a relief!
I'll b3 happy to take the cable to charge.
Thanks for the lightning fast reply!