Why don't my Software Updates work?

[Fentyz]

Hello, I am new.

My problem is: I rooted my phone (because I HAD to get rid of Samsung's annoying Emojis, (in order to use Emoji Switcher I had to root my phone))

Then my software updates wouldn't work due to my phone being rooted.

I then tried to remove the root & do a factory data reset but my status is still 'CUSTOM' now I can't do anything because I lost my root.

I really need help guys..

 

[B. Diddy]

Welcome to Android Central! Which phone?

 

[Fentyz]

Thanks a lot!
Samsung Galaxy S5.

 

[B. Diddy]

I'll move this to the S5 Rooting forum for more specific traffic.

 

[Fentyz]

How exactly will it be moved there? I hope people will still try to help lol, thanks

 

[ironass]

Just a few questions...

Which of the 42 models of Galaxy S5 do you have?

Which rooting method did you use?

Which firmware are you on, Android 5.0 or 6.0.1?

 

[B. Diddy]

How exactly will it be moved there? I hope people will still try to help lol, thanks

When we move a thread, it appears in the more appropriate subforum that we think will give you more chance of a good answer. And, as I hoped and expected, ironass has swooped in to save the day!

 

[ironass]

When we move a thread, it appears in the more appropriate subforum that we think will give you more chance of a good answer. And, as I hoped and expected, ironass has swooped in to save the day!

Swooped!!!

 

[Fentyz]

I really appreciate your help, thanks!

 

[Fentyz]

Just a few questions...

Which of the 42 models of Galaxy S5 do you have?

Which rooting method did you use?

Which firmware are you on, Android 5.0 or 6.0.1?

SM-G900F, I am not sure about what method it was, I just did the usual stuff, download a file flash it with Odin and that was it.
Right now, I am on Android 6.0.1.

 

[Fentyz]

btw, I tried to fix it by doing the stock recovery method but my biggest problem now is: I can't get into my phone's download mode anymore.

 

[ironass]

SM-G900F, I am not sure about what method it was, I just did the usual stuff, download a file flash it with Odin and that was it.
Right now, I am on Android 6.0.1.

btw, I tried to fix it by doing the stock recovery method but my biggest problem now is: I can't get into my phone's download mode anymore.

The correct way to unroot the international model is to use the unroot method in SuperSU settings and then to download and flash the stock Samsung firmware for your model of phone, G900F, and CSC and Product codes as per #1.11 of 42 Galaxy S5 models - Dummies Guide. This reverts your recovery from custom to stock as well as completing the unroot process. It would appear that you may be still rooted, (use Root Checker from the Play Store to check), or that you have flashed an incompatible stock recovery to your phone. This would explain your inability to enter Download Mode, see video...

https://www.youtube.com/watch?v=e-uUxe9TFtQ

Without access to Download Mode you will be unable to flash the stock Samsung firmware for your model of phone, CSC and Product Codes, that will allow you to receive updates via OTA or Smart Switch.

 

[Fentyz]

The correct way to unroot the international model is to use the unroot method in SuperSU settings and then to download and flash the stock Samsung firmware for your model of phone, G900F, and CSC and Product codes as per #1.11 of 42 Galaxy S5 models - Dummies Guide. This reverts your recovery from custom to stock as well as completing the unroot process. It would appear that you may be still rooted, (use Root Checker from the Play Store to check), or that you have flashed an incompatible stock recovery to your phone. This would explain your inability to enter Download Mode, see video...

https://www.youtube.com/watch?v=e-uUxe9TFtQ

Without access to Download Mode you will be unable to flash the stock Samsung firmware for your model of phone, CSC and Product Codes, that will allow you to receive updates via OTA or Smart Switch.

Ok I finally managed to get into the Download Mode. I flashed the restock recovery but it still says 'Custom', what do I do now?

 

[ironass]

Long shot: Take out the battery. Hold the Power button in for 5 seconds. Replace the battery and quickly hold the Volume Down+Power buttons to see if it will boot to Download mode. This may only work the once so I suggest that if your phone is currently working, that you get your firmware details and Product Code as per #1.8 of 42 Galaxy S5 models - Dummies Guide so that you can download and flash the stock Samsung firmware as described in my previous post.

 

[ironass]

Ok I finally managed to get into the Download Mode. I flashed the restock recovery but it still says 'Custom', what do I do now?

It appears that our last 2 posts crossed.

Did you flash the complete stock Samsung firmware for your model of phone, CSC and Product Code as described in post #12 as you keep saying that you have flashed a stock recovery.

 

[Fentyz]

It appears that our last 2 posts crossed.

Did you flash the complete stock Samsung firmware for your model of phone, CSC and Product Code as described in post #12 as you keep saying that you have flashed a stock recovery.

When my phone was rooted I used Supersu to unroot it (after that I did the factory data reset to make sure everything will work again) but as we know, it didn't.
So my phone is actually not rooted, I guess I just need to find the proper file to use to flash my firmware.
I used the file from this website:

(Stock recovery) galaxy s5 SM-G900f stock re… | Samsung Galaxy S 5

 

[Fentyz]

I just realized it's the stock recovery for 5.0 lollipop ... I need the one for 6.0.1 right?

 

[ironass]

I just realized it's the stock recovery for 5.0 lollipop ... I need the one for 6.0.1 right?

No. You need the complete firmware that I have been mentioning. That includes the stock recovery applicable to it.

 

[Fentyz]

No. You need the complete firmware that I have been mentioning. That includes the stock recovery applicable to it.

Is it one file that I can download and then just flash with Odin?

 

[ironass]

Is it one file that I can download and then just flash with Odin?

As per the instructions and video I linked you to in post #12... Yes!