1. xmostwanted559x's Avatar
    So during a call if I look at my screen it's lit, but when I attempt to swipe down to see my notifications the screen goes black then lights up. It's weird not sure if it's supposed to do that? It wouldn't let me pull my notification screen down. Not sure if it was because other person was talking?
    04-11-2014 11:44 PM
  2. Eclipse2K's Avatar
    Your finger is moving in front of the sensor that determines your screen should dim to black.

    Samsung Galaxy Note 3 (Verizon)
    04-11-2014 11:59 PM
  3. xmostwanted559x's Avatar
    Which sensor? Up top?
    04-12-2014 12:04 AM
  4. Eclipse2K's Avatar
    Which sensor? Up top?
    Yes, one of those dots you see is a sensor that causes this. There's an option in call settings to turn this off but I wouldn't recommend it.

    Samsung Galaxy Note 3 (Verizon)
    04-12-2014 12:12 AM
  5. xmostwanted559x's Avatar
    Why do we need it?
    04-12-2014 12:20 AM
  6. Eclipse2K's Avatar
    Why do we need it?
    It turns the screen off when you put the phone by your face and turns it back on when you move it away. Its a battery saver while allowing us to use touch tone options when calling customer service.

    Samsung Galaxy Note 3 (Verizon)
    04-12-2014 12:24 AM
  7. xmostwanted559x's Avatar
    I can't get it to do it when I want though odd
    04-12-2014 12:27 AM
  8. Eclipse2K's Avatar
    I can't get it to do it when I want though odd
    It should dim when you're on a call and you hold it to your face. Moving the phone away from your ear too much will light the display up. Its a proximity sensor so anything within the immediate area sets it off.

    Samsung Galaxy Note 3 (Verizon)
    04-12-2014 12:34 AM

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