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  • 1 Post By gjlamb#CB
  1. Thread Author  Thread Author    #1  
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    Default Galaxy S5: 'Hi Galaxy' not working SM-G900I

    I have voice wake up enabled but Hi Galaxy command doesnt work from when locked or unlocked. I tried setting another command and had the same problem. It works when double pressing and in car mode. Tried a battery pull as suggested in another forum but no luck. Anyone have this issue or know how to fix? thx
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    TishW 
    junno29 likes this.
  2. #2  

    Default Re: 'Hi Galaxy' not working SM-G900I

    Do you have both enabled like in the picture?

    It should work when screen off and on lock screen




    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  3. #3  

    Default Re: 'Hi Galaxy' not working SM-G900I

    I have the same problem on my S5
    I have tried making a custom command and erasing to defaults several times. Definitely all turned on correctly.
    No difference. Voice command will not open S voice.
  4. Thread Author  Thread Author    #4  
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    Default Re: 'Hi Galaxy' not working SM-G900I

    Quote Originally Posted by dpham00 View Post
    Do you have both enabled like in the picture?

    It should work when screen off and on lock screen
    Settings screen is different to mine.
    Galaxy S5: 'Hi Galaxy' not working SM-G900I-image.jpg
  5. #5  
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    Default Re: 'Hi Galaxy' not working SM-G900I

    Quote Originally Posted by gjlamb#CB View Post
    Settings screen is different to mine.
    Click image for larger version. 

Name:	image.jpg 
Views:	101 
Size:	139.1 KB 
ID:	112221
    I'm having the same issue too. My screen look like yours as well, no other options available.

    Posted via Android Central App
  6. Thread Author  Thread Author    #6  
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    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Which variant to you have?
  7. #7  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Having the same issue and I don't have the extra option on the first screen shot

    Posted via Android Central App
  8. #8  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Same issue on att model

    Sent from my SAMSUNG-SM-G900A using Tapatalk
  9. #9  
    MBM7881's Avatar

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    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    I have an update to s voice but every time I try to update I get the error that s voice has stopped. I tried clearing data & cache & still nothing. Anyone else? I tried over wifi & 4G

    Sent from my SM-G900V using AC Forums mobile app
  10. #10  
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    Default Re: 'Hi Galaxy' not working SM-G900I

    Quote Originally Posted by gjlamb View Post
    Settings screen is different to mine.
    Click image for larger version. 

Name:	image.jpg 
Views:	101 
Size:	139.1 KB 
ID:	112221
    My screen looks like yours in the s voice settings. I have Verizon

    Sent from my SM-G900V using AC Forums mobile app
  11. #11  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Has has anyone resolved this problem? I'm having the same issue on my brand new T-Mobile S5, and I can't seem to find any other info on the problem. I will call T-Mobile, but I doubt they'll be able to help, and I was hoping to find an actual solution :-/
  12. Thread Author  Thread Author    #12  
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    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Quote Originally Posted by justadsin View Post
    Has has anyone resolved this problem? I'm having the same issue on my brand new T-Mobile S5, and I can't seem to find any other info on the problem. I will call T-Mobile, but I doubt they'll be able to help, and I was hoping to find an actual solution :-/
    I'm guessing the fix is flash a different ROM or wait till hell gets icy and Samsung provide a fix??
  13. #13  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Same issue here on bell Canada . I ve posted about this already. Not a clue about the solution though...if I use the drive mode it will answer to some commands hands free. otherwise the regular way won't work.

    Posted via Android Central App
  14. #14  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    +1 for this.

    Same issue on T-Mobile
  15. #15  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    I can't do it either... Was looking to get it to work then replace with Google Voice... ATT doesn't seem to have car mode, that may be the problem.
  16. #16  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    man.... i feel like the S5 have been having a lot of issues lately. -_-
  17. #17  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    I have a stock EU s5 and I do not have the two options. I have 'Voice Wake Up' and then underneath in the other section 'auto start speakerphone'
  18. #18  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    Mine was working fine. Then I changed the lock screen from slide to pin. Now it no longer wakes up even when the screen has shut off but before the lock timer has kicked in. Changing back to slide didn't fix the issue either.
  19. #19  

    Default Re: Galaxy S5: 'Hi Galaxy' not working SM-G900I

    I don't know if this will help anyone, but my hi galaxy was not working and I read to turn the volume down on the phone and try and now is working just like out of the box. Note 3

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