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  1. Thread Author  Thread Author    #1  

    Default S5 Freezing Up

    I don't know if anyone else is having the issue but I will have my S5 freeze up and go black after trying to wake it up. My interface and messaging also feels very laggy at times where I pretty much have to wait for it to respond. I had the S view case on when it was freezing so I've removed that but it didn't help. Do you think i should just return this back to AT&T to try and get this replaced?

    Posted via Android Central App
  2. #2  

    Default Re: S5 Freezing Up

    I'd take out in for sure. No reason for a new phone to be performing as such
    Owner of a replacement Htc One... Till something better comes along
    LG G3
    Retired Ambassador
  3. #3  

    Default Re: S5 Freezing Up

    Quote Originally Posted by Kelpydoodle View Post
    I don't know if anyone else is having the issue but I will have my S5 freeze up and go black after trying to wake it up. My interface and messaging also feels very laggy at times where I pretty much have to wait for it to respond. I had the S view case on when it was freezing so I've removed that but it didn't help. Do you think i should just return this back to AT&T to try and get this replaced?

    Posted via Android Central App
    Definitely take it back. Should be smoking fast. Every once in a while there is a lemon that comes off the line.

    Posted via Android Central App
  4. #4  

    Default Re: S5 Freezing Up

    Quote Originally Posted by Kelpydoodle View Post
    I don't know if anyone else is having the issue but I will have my S5 freeze up and go black after trying to wake it up. My interface and messaging also feels very laggy at times where I pretty much have to wait for it to respond. I had the S view case on when it was freezing so I've removed that but it didn't help. Do you think i should just return this back to AT&T to try and get this replaced?

    Posted via Android Central App
    i put this app "android central " on it and got a warning that i was running outa memory and it may freeze on my screen so i went straight to the app and uninstalled and its never said since dont know what went on there bnut have installed 15 more apps after that no warnings
  5. #5  

    Default Re: S5 Freezing Up

    im useing this page on a laptop with norton antivirus
  6. #6  

    Default Re: S5 Freezing Up

    My new s5 has been doing the same. I'll be on facebook or another application, and it'll freeze and then go to a black screen for a minute.
  7. #7  

    Default Re: S5 Freezing Up

    Mine did the same. Except the black screen lasted for a few hours. Even after a battery pull. It was replaced (for another one with a faulty charging flap) I am the most unlucky s5 owner

    Posted via Android Central App
  8. #8  

    Default Re: S5 Freezing Up

    I would take it back and exchange it right a way.


    Quote Originally Posted by Kelpydoodle View Post
    I don't know if anyone else is having the issue but I will have my S5 freeze up and go black after trying to wake it up. My interface and messaging also feels very laggy at times where I pretty much have to wait for it to respond. I had the S view case on when it was freezing so I've removed that but it didn't help. Do you think i should just return this back to AT&T to try and get this replaced?

    Posted via Android Central App
    Motorola Nexus 6 & Asus Transformer Book T100 (Windows 10)


  9. #9  

    Default Re: S5 Freezing Up

    Don't be too sure, I'm on my second S5 since last Friday
    TheFonZSke likes this.
  10. #10  
    Kilroy13's Avatar
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    Default Re: S5 Freezing Up

    I have heard that if you turn off all features of the phone and run a 3rd party launcher the lag will mostly be minimized! Good luck!

    Sent from my HTCONE using Tapatalk
  11. #11  

    Default Re: S5 Freezing Up

    I had a slow down on mine yesterday. I was out running with music playing and using Runkeeper to track my run. When it announced the updates from Runkeeper very slow. Then when I went to wake up the phone it took it well over a minute to wake up then a minute or so to unlock the screen. I am running the stock touch wiz launcher.
  12. #12  

    Default Re: S5 Freezing Up

    I have the same problem... I hace the S view case and sometimes when I try opening or even turning on the screen even without the s view case the screen stays black and freezes up even when I press the power button. How do I fix this? Please help.

    Sent from my SM-G900W8 using AC Forums mobile app
  13. #13  

    Unhappy Re: S5 Freezing Up

    I had this same question (which is how I found yours)! Seems like every once in awhile it just will not wake up, it does this thing where the two bottom buttons light up but the screen stays black, nothing short of pulling the battery out will fix the problem which is a real pain in the **** when you have a case that's hard to get off! I tried the S-vioce wake up also but that doesn't seem to work either, I think it's a software issue, I'm considering loading a new rom to see if it fixes the problem.
    Tim Tennyson likes this.
  14. #14  

    Default Re: S5 Freezing Up

    Do you have the s view case as well?

    Sent from my SM-G900W8 using AC Forums mobile app
  15. #15  

    Default Re: S5 Freezing Up

    I'm having the same issue. Note 3 (N9005), only 2 weeks old, and when I try opening the case or turning on the screen the screen stays black and freezes up. Sometimes the black screen resolves itself in a couple of seconds, other times it takes minutes and on occasion it's taken a full battery pull to resolve.
    I'm using an authentic S-view case, but have also had this issue occur when I've turned the screen off using the power button with the case open, and it's not come back on again when I press the power button a second time.
    I've checked the proximity sensor just in case that's the issue and it's working fine.
    I'm wondering if this is an issue with 4.4.2?
  16. #16  
    konvajw's Avatar

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    Default Re: S5 Freezing Up

    Similar problems being reported on this thread too. Is anyone getting any lag or lockups?

    Posted via Android Central App
  17. #17  

    Default Re: S5 Freezing Up

    I think I may have found a fix (at least has worked for me so far, which is pretty much all of. Today so far). Search for an Ota software update. Install thad and that has worked for me. For some reason it did not automatically find this update i had to go into the settings and then to software update and refresh from there.

    Also to note the s view case seems to be more responsive as well, however I will still get some lag when I just hit the power key to check the time on the s view window. Sometimes it will go black for a few seconds until I open the case. I hope this works for you all as well.

    Sent from my SM-G900W8 using AC Forums mobile app
  18. #18  
    fofjjsr's Avatar
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    Default Re: S5 Freezing Up

    I haven't experienced any of these issues myself yet. My phone has been blazing fast out of the box. I am still using TouchWiz (for now) as well.
  19. #19  

    Default Re: S5 Freezing Up

    Hi,

    I have the same problem. We went to Samsung shop inorder to buy an s-view case. At the moment Samsung guy put s-view on it, screen went black. Phone is working, two bottom buttons light up but the screen stays black, nothing fix the problem.
  20. #20  

    Default Re: S5 Freezing Up

    Did you check if there is a software update available?

    Sent from my SM-G900W8 using AC Forums mobile app
  21. #21  
    fofjjsr's Avatar
    Android4life

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    Default Re: S5 Freezing Up

    Is everyone that is having this problem using the S-view case? I know the dot case for the M8 if you had it folded behind the phone locked the screen up. You had to keep it open like a book. Not sure if that was fixed or not with the dot case or not. Maybe the S-view case is causing some kind of software glitch?

    Accused Samsung and Verizon fanboy from my Verizon Galaxy S5
    Droid Eris -> HTC EVO -> S2 -> S3 -> Note 2 -> S4 -> Note 3 -> S5
  22. #22  
    konvajw's Avatar

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    Default Re: S5 Freezing Up

    Quote Originally Posted by fofjjsr View Post
    Is everyone that is having this problem using the S-view case? I know the dot case for the M8 if you had it folded behind the phone locked the screen up. You had to keep it open like a book. Not sure if that was fixed or not with the dot case or not. Maybe the S-view case is causing some kind of software glitch?

    Accused Samsung and Verizon fanboy from my Verizon Galaxy S5
    I'm not using a case and still having problems.

    Posted via Android Central App
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  23. #23  

    Default Re: S5 Freezing Up

    I had the AirWatch Agent app installed (is required as part of my company's MDM policy) . I uninstalled it three days ago and have had no frozen screen issues since.

    I'm not exactly sure why, but it seems to have worked for me. Only trouble is now I cannot get work emails on my personal phone!
  24. #24  

    Default Re: S5 Freezing Up

    I had the same thing, from Day One. Tonight, trying to get it back on, I pushed the power button three times and sent all my family emergency alerts that I was IN TROUBLE, LOL.

    Took out battery, turned back on, and sought an OTA update, and yep, there was one, it's taking a few minutes to install. Hope it helps.
  25. #25  

    Thumbs down Re: S5 Freezing Up

    I got my Galaxy s5 the first day of the release.... about 2 weeks ago... My phone is starting to lag a lot and freeze.... I also noticed my camera is shutting off alone... My facebook freezes and I get a black screen for about 2-3 minutes.... I am just installing this update right now to see if it fixes the issue.....
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