1. Wombaticus's Avatar
    It was working fine with finger scanning, until an App asked me to do something security wise, now I can't get out of anything other than PIN or password (all other options are 'shaded out' so can't be selected).

    The user guide is no use, it assumes I still get all options available.

    Any ideas???
    04-13-2014 07:14 PM
  2. bespinct's Avatar
    It was working fine with finger scanning, until an App asked me to do something security wise, now I can't get out of anything other than PIN or password (all other options are 'shaded out' so can't be selected).

    The user guide is no use, it assumes I still get all options available.

    Any ideas???
    What app was it that asked you to change security? If it is something that has specific security requirements, it will limit what you can use for login. Most exchange apps will do that.

    Posted via Android Central App
    04-13-2014 07:18 PM
  3. dwd3885's Avatar
    What app was it that asked you to change security? If it is something that has specific security requirements, it will limit what you can use for login. Most exchange apps will do that.

    Posted via Android Central App
    Yea if it's a work email or exchange it may force you to do a certain type security.

    Posted via Android Central App
    04-13-2014 07:19 PM
  4. eyecon82's Avatar
    Yep, work emails tend to mess with security requirements

    Sent from my SM-G900P using Tapatalk
    04-13-2014 07:44 PM
  5. Wombaticus's Avatar
    Yep, setup work email this morning. Dammit!!

    Thanks for the advice....
    04-13-2014 09:10 PM
  6. Eric Glass's Avatar
    It was working fine with finger scanning, until an App asked me to do something security wise, now I can't get out of anything other than PIN or password (all other options are 'shaded out' so can't be selected).

    The user guide is no use, it assumes I still get all options available.

    Any ideas???
    How did you fix this because I'm not sure what I clicked for it to happen but mine is doing the same thing.
    04-20-2014 10:11 PM
  7. Clocks's Avatar
    How did you fix this because I'm not sure what I clicked for it to happen but mine is doing the same thing.
    You'll want to go into Settings > Security > Device Administrators (that's what it is on stock android anyways, Samsung might have renamed it all).

    Uncheck whatever is there that added the security requirements. FYI if it was your work email and you uncheck it, you wont get your work email any more.
    04-20-2014 10:14 PM
  8. Eric Glass's Avatar
    For some reason it did not work for mine.
    04-21-2014 09:19 AM
  9. Chelsea Davis's Avatar
    All you have to do is clear your credentials, just fixed my bosses by doing that.
    07-22-2014 08:09 AM
  10. DocGo's Avatar
    All you have to do is clear your credentials, just fixed my bosses by doing that.
    How do you do this and will this disable work email from working afterwards?

    Posted via Android Central App
    07-22-2014 08:54 PM

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