1. debonu's Avatar
    Anyone know how to reset your fingerprint once it's been set as security? I can turn it off and back on. But I can't find a way to re-run the setup...


    Sent from my SM-G900V using Tapatalk
    04-15-2014 09:08 PM
  2. debonu's Avatar
    Found it! Under Settings -> Fingerprints. You can add or delete your prints.

    Sent from my SM-G900V using Tapatalk
    04-15-2014 09:46 PM
  3. franklyray's Avatar
    I don't have that option on my S5.
    04-20-2014 10:47 AM
  4. Anqanette Steadham's Avatar
    On the Samsung Galaxy 5, the reset feature is in settings. Look for an icon that says finger scanner. You can unregister, register or reregister.

    Hope this helps
    06-21-2014 07:11 PM
  5. Roger Galvin's Avatar
    S5 does not have those options... How to do it on an S5
    06-30-2014 05:02 PM
  6. teristark's Avatar
    S5 does not have those options... How to do it on an S5
    My carrier is T-Mobile (don't know if that makes a difference or not) and this is how I do it on the S5:

    Settings > Finger Scanner > Fingerprint manager > enter alternate password if set (select Done) > tap the 3 dots in the upper right and select Deregister > select print to deregister and tap the trash can > tap OK

    Now you can add a new fingerprint in place of the one you deregistered. Hope that helps!
    07-02-2014 10:25 AM
  7. Tyler Pockitt's Avatar
    On the Samsung Galaxy 5, the reset feature is in settings. Look for an icon that says finger scanner. You can unregister, register or reregister.

    Hope this helps
    This helps a ton thank you
    07-23-2014 04:57 PM
  8. Vanessa Thompson's Avatar
    This helps a ton thank you
    That was the magic answer! Thanks.
    08-07-2014 07:48 PM
  9. EJ Rivera's Avatar
    Thanks man...Big help!!!!!
    10-02-2014 12:08 PM
  10. Leroy hargrove's Avatar
    I'm following this thread on how to reset the fingerprint scan. My problem is that there must be something missing on my fingerprint settings...I do not have the three little dots at the top corner, to access the deregistering part...any thoughts???

    ***UPDATE 1/5/15 - I've found out how to reset the fingerprint scan. I'm not sure if it is a carrier thing or not, but in order for my to access the fingerprint scanner "settings" I had to put in the Alternative password. After I did that, it allowed me to de-register and/or re-set the fingerprint scan. Also, the three little dots didn't appear until I entered the alternative password. Hope this helps someone!
    12-10-2014 09:21 AM
  11. Mimi BL's Avatar
    Thanks ..
    12-21-2014 10:14 PM
  12. sfyfe's Avatar
    On the Galaxy S8.4 you can add fingerprints (my first one never worked) at Settings - Finger Scanner - Fingerprint Manager. Hit the "+" at the top of the screen and swipe a different finger.
    04-25-2015 07:34 PM
  13. Tracy ingham's Avatar
    that finger print security locked me out of my galaxy note 4 edge which isnt currently in use.anyone know what i can do please.much appreciated. tracy
    06-17-2015 04:40 PM
  14. AlyarbankHQZ's Avatar
    I've had the same problem, the only solution is a Factory Reset (Hold Power+Volume UP+Home Button) to enter the recovery boot menu. I will note that I was able to set it all back up, but it corrupted again after about a week. This time it will accept my Backup Password to Ulnock the screen. However it will not accept the same password to enter the Lock Screen or the Finger Scanner settings. So my advice is to do the Factory reset, then imediately configure a strong password and disable the Fingerprint scanner. I won't use the scanner after this incident, I've lost some data that was important and I lost a lot of time to go through this. I'm going to root after this BS. At least I'm be able to run a proper backup, thanks Samsung/Sprint!
    08-20-2015 09:11 AM
  15. SC Trooper's Avatar
    I was told all of the same things. However, there is a very simplistic way to do it. No master reset required. I talked to Samsung reps twice and they don't even know how to do it. And it's so incredibly simple, it will make sick at your stomach. On all of the other posts, you see alot of people stating that you just neednto go to fingerprint mgr etc etc. The only problem is you still have to scan your fingerprint to access the settings to begin with. Once the number of attempts have bee exhausted, you now are stuck with entering the backup password. And when you can't remember what that was, you find yourself scouring thousands of forums to figure out how to reset it and you end up to the dead end of factory reset, which we all try to avoid. But I did figure it out, and let me tell you, when it got off the backup password request and went back to the fingerprint scan and I ran mine across it - this time successfully, I was one happy MF. That being said, if you are not the person whose fingerprint is on file, you still can't get in. Which is a good thing. Otherwise, that would be a major security flaw.
    08-26-2015 12:33 PM
  16. ppophil's Avatar
    No its grayed out..
    Don't want any password. I set up fingerprint password, now I can't remove it.

    Posted via the Android Central App
    08-26-2015 04:33 PM
  17. ppophil's Avatar
    Trying to remove fingerprint password, won't let me

    Posted via the Android Central App
    Attached Thumbnails Resetting Fingerprint scan-1645.jpg  
    08-26-2015 04:39 PM
  18. 1LooseCannon's Avatar
    This is EXACTLY my problem. I want to remove fingerprint security as it is way to cumbersome to use but no matter whether I scan my fingerprint or enter my password in an effort to delete the fingerprint security by deleting the fingerprints I get EXACTLY the same message as posted here. Anyone have an answer to deleting the fingerprint security aside from a master reset?
    09-17-2015 12:18 AM
  19. HazamA's Avatar
    try removing all accounts under settings
    10-04-2015 08:20 AM
  20. Ronmobile's Avatar
    Please let me know how you got off the backup password request and went back to the fingerprint scan
    11-07-2015 02:18 AM
  21. tamitami424's Avatar
    How did you get out of the password screen and back to the fingerprint swipe option?
    11-15-2015 08:28 PM
  22. Mama Faith's Avatar
    How did you get the phone to go back to the fingerprint scan? My phone wants the alternative password and the one I remember entering is not working. I can not afford to loose my data with a hard reset. I need to go back to the fingerprint scanner. I tried the android device manager (Google) but it still asks for my alternative password and not my Google password.
    02-12-2016 06:46 AM
  23. Mama Faith's Avatar
    I logged into my Samsung account and there is a disable password/screen lock in the locate my phone menu. This helped me!
    02-12-2016 03:26 PM
  24. S3_m's Avatar
    Anyone know how to reset your fingerprint once it's been set as security? I can turn it off and back on. But I can't find a way to re-run the setup...


    Sent from my SM-G900V using Tapatalk
    04-15-2016 03:07 AM

Similar Threads

  1. Photo Gallery won't open even after Factory Reset!?
    By Ada Sakookoo in forum HTC Desire HD
    Replies: 3
    Last Post: 01-25-2017, 04:58 PM
  2. S5 Fingerprint Scanner: Easy one hand use
    By Dgree03 in forum Samsung Galaxy S5
    Replies: 43
    Last Post: 02-04-2015, 12:16 PM
  3. Fingerprint scanner discussion
    By Soundtrack to Chaos in forum Samsung Galaxy S5
    Replies: 33
    Last Post: 04-16-2014, 01:49 PM
  4. Factory Reset s4
    By sjsmith1708 in forum Samsung Galaxy S4
    Replies: 1
    Last Post: 04-15-2014, 09:54 AM
  5. HTC ONE Will not Boot after Hard Reset.
    By AeonZeroX in forum Sprint HTC One
    Replies: 2
    Last Post: 04-12-2014, 07:07 PM
LINK TO POST COPIED TO CLIPBOARD