1. CPride's Avatar
    I enabled the "Send Help Messages" feature a few days ago. This morning I must have activated it by accident and sent a help message to my mom and sister. The rear camera was facing a biohazard disposal bin in my lab so my sister was a bit freaked out when she saw an emergency message with a big biohazard symbol in the background. I'd like to turn the feature off, but it is greyed out in the Safety Assistance section of the Settings menu and there doesn't appear to be an obvious way to turn it off. I was able to delete my listed "primary contacts" so it can't send a message out at least.
    04-16-2014 03:39 PM
  2. Xm_jdm's Avatar
    I enabled the "Send Help Messages" feature a few days ago. This morning I must have activated it by accident and sent a help message to my mom and sister. The rear camera was facing a biohazard disposal bin in my lab so my sister was a bit freaked out when she saw an emergency message with a big biohazard symbol in the background. I'd like to turn the feature off, but it is greyed out in the Safety Assistance section of the Settings menu and there doesn't appear to be an obvious way to turn it off. I was able to delete my listed "primary contacts" so it can't send a message out at least.
    I love this feature. Clever and possibly extremely helpful. I accidentally activated it yesterday and it went to my father who called me back within a min. Had to explain what it was and that it was accidental.
    04-16-2014 08:48 PM
  3. leehrose's Avatar
    I'm having the same problem. The option to "Send Help Messages" is greyed out and not selectable.
    Any answers?
    08-04-2014 08:42 PM
  4. Christina Womack's Avatar
    I'm having the same problem. The option to "Send Help Messages" is greyed out and not selectable.
    Any answers?
    I restarted my phone and then was able to tap that option.
    shortwave8669 likes this.
    10-10-2014 10:33 PM

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