1. haiiyaa's Avatar
    Anyone else getting this? These photos are taken with 2 different samsung galaxy s5 devices and with everything on auto

    They are taken with curtains drawn in the morning, with light coming through the curtains.

    Pink spot on photos?-20140419_072619.jpg
    Pink spot on photos?-20140419_072530.jpg
    Pink spot on photos?-20140419_072459.jpg

    Aside for this I'm very happy with the photo and video quality


    EDIT
    Now I have tested it all day and I have found out what is needed to recreate this problem.

    1. It needs to be indoor
    2. It needs to be under NATURAL light conditions
    3. It needs to be during sunset when it's starting to get dim(NOT when it's already dark), sunrise when it's still dim OR later during the day with curtains drawn and NATURAL sunlight shining through the curtains


    This makes me quite sure it has something to do with the white balance being off. I hope more people will test this so we can find out of it's a general problem or it's just a bad batch
    Tony Chan likes this.
    04-19-2014 10:56 AM
  2. haiiyaa's Avatar
    I would very much appreciate if anyone would test their galaxy s5 in similar conditions and post photos
    04-19-2014 11:24 AM
  3. haiiyaa's Avatar
    I guess I'm the only one with this problem. The pinkish/red spot can also be seen in video. I have tried changing white balance and that doesn't work either



    Should I return both my devices? If anyone can confirm they have the same problem, I will keep them since it will mean that my phones are not defective and that it's probally just something that can be fixed with a software update
    04-19-2014 01:39 PM
  4. Xm_jdm's Avatar
    Does this show up on outdoor photos too?
    04-19-2014 01:45 PM
  5. ffejjj's Avatar
    I guess I'm the only one with this problem. The pinkish/red spot can also be seen in video. I have tried changing white balance and that doesn't work either



    Should I return both my devices? If anyone can confirm they have the same problem, I will keep them since it will mean that my phones are not defective and that it's probally just something that can be fixed with a software update
    My feeling is that it shouldn't be on you to have to trouble shoot a brand new device. Take them back and test the 2 new ones at the store. That's what I would do.
    here4kids likes this.
    04-19-2014 01:49 PM
  6. tomothy94's Avatar
    Here are some photos in similar conditions (kinda low light but not really, indoor with light coming in through curtains and an incandescent light but its not very light in here)

    I can't see any pink spots on mine but not sure - I had a similar issue on a phone a long time ago except that the spot was green rather than pink. Pink spot on photos?-20140419_184429.jpg

    The yellow/blue blobs here are the colour of the mattress under the sheet

    Pink spot on photos?-20140419_194017.jpg]

    white piece of card to test again


    Yes I would definitely go back to the store and ask for a replacement, provide images if you have to and show ours in comparison i guess? If both phones are the same and from the same store they could have a faulty batch, which means that there is a faulty batch somewhere - definitely ask for a replacement and test the new ones before you leave, if they're the same say you want one from another of their shops
    04-19-2014 02:01 PM
  7. haiiyaa's Avatar
    Does this show up on outdoor photos too?
    Not at all. This only happens in certain conditions like the one i explained. It only happens in the morning or evening when it's starting to get dark/light, or with curtains drawn. I just tested and it goes away when I turn on the lights
    Pink spot on photos?-20140419_205541.jpg
    Pink spot on photos?-20140419_205552.jpg
    Pink spot on photos?-20140419_205607.jpg


    My feeling is that it shouldn't be on you to have to trouble shoot a brand new device. Take them back and test the 2 new ones at the store. That's what I would do.
    They are bought at 2 different places online. Since the problem on occurs in certain situations i think it's a software issue
    04-19-2014 02:05 PM
  8. haiiyaa's Avatar
    Here are some photos in similar conditions (kinda low light but not really, indoor with light coming in through curtains and an incandescent light but its not very light in here)

    I can't see any pink spots on mine but not sure - I had a similar issue on a phone a long time ago except that the spot was green rather than pink.

    The yellow/blue blobs here are the colour of the mattress under the sheet

    white piece of card to test again


    Yes I would definitely go back to the store and ask for a replacement, provide images if you have to and show ours in comparison i guess? If both phones are the same and from the same store they could have a faulty batch, which means that there is a faulty batch somewhere - definitely ask for a replacement and test the new ones before you leave, if they're the same say you want one from another of their shops
    The light look a bit different in yours. Did you use flash?

    Here are some now with lights from my monitor only. Again the problem is gone
    Pink spot on photos?-20140419_211523.jpg
    Pink spot on photos?-20140419_211318.jpg
    04-19-2014 02:19 PM
  9. tomothy94's Avatar
    Having seen similar issues before I actually would think it is a hardware issue, it is caused by low light but a software update would not be able to enable the lens to correct itself if it is faulty as far as I know
    04-19-2014 02:50 PM
  10. haiiyaa's Avatar
    Having seen similar issues before I actually would think it is a hardware issue, it is caused by low light but a software update would not be able to enable the lens to correct itself if it is faulty as far as I know
    If it was a hardware issue wouldn't it be on all pictures in all situations?
    04-19-2014 04:18 PM
  11. tomothy94's Avatar
    I don't think so as the problem is due to low light, which could mean that the lenses or the light sensor is faulty and would not be fixable with a firmware update. are both of the phones running the exact same version of the software? Which is it?
    04-19-2014 04:21 PM
  12. haiiyaa's Avatar
    I don't think so as the problem is due to low light, which could mean that the lenses or the light sensor is faulty and would not be fixable with a firmware update. are both of the phones running the exact same version of the software? Which is it?
    It's both phones bought from different carriers. Both are running android 4.4.2

    The problem actually goes away when it's really low light as seen here. These photos are taken with only light from my monitor
    Pink spot on photos?-20140419_211523.jpg
    Pink spot on photos?-20140419_211318.jpg
    Pink spot on photos?-20140419_211308.jpg
    04-19-2014 04:33 PM
  13. haiiyaa's Avatar
    Now I have tested it all day and I have found out what is needed to recreate this problem.

    1. It needs to be indoor
    2. It needs to be under NATURAL light conditions
    3. It needs to be during sunset when it's starting to get dim(NOT when it's already dark), sunrise when it's still dim OR later during the day with curtains drawn and NATURAL sunlight shining through the curtains


    This makes me quite sure it has something to do with the white balance being off. I hope more people will test this so we can find out of it's a general problem or it's just a bad batch
    04-19-2014 05:41 PM
  14. haiiyaa's Avatar
    Seems like it isn't a galaxy s5 issue at all. I was able to reproduce the exact same problem with my ipad 4

    Pink spot on photos?-photo-4.jpg
    Pink spot on photos?-photo-3-1-.jpg
    Pink spot on photos?-photo-2-1-.jpg
    04-20-2014 09:39 AM
  15. justkelly's Avatar
    I have the same issue on my Nexus 5. I noticed it just now when trying to take close-ups of my sofa to sell it online. Pink spot on photos?-img_20140517_155208.jpg
    Pink spot on photos?-img_20140517_155055.jpg
    Pink spot on photos?-img_20140517_155042.jpg
    05-17-2014 05:58 PM
  16. haiiyaa's Avatar
    I have the same issue on my Nexus 5. I noticed it just now when trying to take close-ups of my sofa to sell it online. Click image for larger version. 

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    Click image for larger version. 

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    I tested it on the following phones and tablets

    samsung galaxy s5
    samsung galaxy s4
    iphone 4s
    ipad 4

    all of them having the same problem, some of them more pronounced. My mirrorless camera doesn't seem to have this issue though, but it seems to be an issue on all phones and tablets
    05-17-2014 06:26 PM
  17. pdxham's Avatar
    The pink spot was hard to see on the black pus sy
    cat . Maybe indoor lighting compensation is the problem.
    05-18-2014 09:18 AM
  18. mwboost's Avatar
    Most galaxies do this i have noticed. Pink in bright light and sometimes greyish green in darker light.Mainly on close ups and only indoors.
    Mine does it.My S4 did it and also my wifes S3.
    Really the only thing that ****s me about samsungs.Fix it allready samsung lol.

    Only shows up when the flash is not used.

    Iphone 5s has no problem.
    05-18-2014 11:55 PM
  19. StickyGeko's Avatar
    I posted about this quite a while ago on xda.... no1 took me up on it...but I have the issue too... only indoors in semi poor lighting...stick the flash on and it's gone.... i was going to swap my s5 as I thought it was faulty. ..but then due to all my issues swapping m8s I decided not too

    Sent from my SM-G900F using AC Forums mobile app
    05-19-2014 03:03 AM
  20. mwboost's Avatar
    I figured taking a photo in that light without the flash will probably be crappy anyways, So i just use the flash.
    05-19-2014 04:01 AM
  21. Tony Chan's Avatar
    I have the same problem with my Nexus 5. I can confirm that the natural light conditions are key to producing the effect.

    It's extremely strange that the problem ranges over different manufacturers. At first I thought I just had a defective Nexus 5 unit. Now I wonder which underlying mechanism is causing this problem in all these devices. Very disappointing either way; makes it really hard to get accurate colors in photos.
    06-26-2014 03:14 PM
  22. barkway's Avatar
    Have same issue except my spot is gray around outer edge to darker gray in the center
    11-21-2014 11:03 AM
  23. Leonrobert's Avatar
    I have the same issue on my Samsung S3 when I take pictures in my house and also I have that issue on my ipad 2 only when I am using a program called Repzio and I am only using one of the 2 programs with in that software, the pink spot comes up in the bottom left corner when i have the keyboard up. I went to Verizon and they said maybe I have the devices next to a heat source, I said I do not, they are clueless as well. Any ideas?
    12-02-2015 12:32 PM

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