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  1. Thread Author  Thread Author    #1  

    Thumbs down Samsung Apps (store) missing?

    So new S5 out of the box, it does not seem that the Samsung App store is installed (or at least up to date). It doesn't show up in app drawer and you have no way of seeing/updating all the installed ("purchased") apps until you update this app first. Funny thing is you have to install it from samsungapps.com as an apk - which means allowing installation from unknown sources - not exactly a friendly or intuitive experience, right?

    Anyone else experience this? Or perhaps think this is kind of ridiculous for a flagship device like this to come out with such a gaping interface issue like "hey there are a bunch of apps installed on this from Samsung but you have no way of actually managing them?"

    Absurd if you ask me.
    Baribrit likes this.
  2. #2  

    Default Re: Samsung Apps (store) missing?

    Try going to the camera, then click mode then the download button, it should take you to the Samsung Apps store.
  3. Thread Author  Thread Author    #3  

    Default Re: Samsung Apps (store) missing?

    Thanks - but getting to the store is not the issue. You can also get there a lot easier by going to app drawer, touching the 3 dots menu and selecting Galaxy Essentials instead of your rather obscure method

    The issue is that once you are there you do not have any way of seeing what is installed from the Samsung Apps store on you device or what apps need updating (like a "My Apps" list in Play Store) until you install this latest Samsung Apps app - which you cannot even get from the store and have to download an apk. It's just poorly executed. Then once you update it and can actually see what apps are installed, there are a bunch of apps listed as installed that aren't actually on my phone and it doesn't even show S-Health is installed - the only Samsung app I actually am playing with. The whole thing is just so amateur and not thought through at all.

    If Samsung is trying to replace Play Store they should try harder to make it actually decent.
  4. #4  

    Default Re: Samsung Apps (store) missing?

    I think thats a carrier issue. My ATT S5 came with Samsung apps installed and the store is clearly prominent. I opened it and was able to install all my previously paid apps and update the current ones.
    GeekNews and Greg C like this.
  5. #5  

    Default Re: Samsung Apps (store) missing?

    Quote Originally Posted by stan23 View Post
    I think thats a carrier issue. My ATT S5 came with Samsung apps installed and the store is clearly prominent. I opened it and was able to install all my previously paid apps and update the current ones.
    Pretty much been the same thing as far back as the S3 and Note 2 series, maybe even before. Some carriers remove it some don't.
  6. #6  

    Default Re: Samsung Apps (store) missing?

    Quote Originally Posted by stan23 View Post
    I think thats a carrier issue. My ATT S5 came with Samsung apps installed and the store is clearly prominent. I opened it and was able to install all my previously paid apps and update the current ones.
    And they more expensive

    Posted via Android Central App
  7. #7  

    Default Re: Samsung Apps (store) missing?

    My Verizon Note Pro didn't have the Samsung app store installed either (it's on my Sprint S5).I went to the Samsung site and downloaded the apk to sideload.
  8. #8  

    Default Re: Samsung Apps (store) missing?

    That's just irritating. The carrier's remove something that the manufacturer adds, but load their own crapwear on.... same with the carrier removing download booster.


    Quote Originally Posted by GeekNews View Post
    Pretty much been the same thing as far back as the S3 and Note 2 series, maybe even before. Some carriers remove it some don't.
  9. #9  

    Default Re: Samsung Apps (store) missing?

    If you are in the US go here Samsung Apps | Samsung Content & Services
  10. #10  

    Default Re: Samsung Apps (store) missing?

    How did you download the .apk? Not an option for me.
  11. #11  

    Default Re: Samsung Apps (store) missing?

    I'm on Verizon and downloaded samsung apps right off samsungs website, just do some searching on their webiste or do a Google search. Works fine for me even though I hardly ever use it

    Posted via the Android Central App
  12. #12  

    Default Re: Samsung Apps (store) missing?

    It just won't work for me. Even when I try downloading the missing app manually from Samsung website, there's an error. No clue what to about it. My Gear Fit becomes useless. Fully share the annoyance.
  13. #13  

    Default Re: Samsung Apps (store) missing?

    The latest Verizon update before the stage fright fix was supposed to (re?)install the Samsung Apps onto the phone.

    Posted via the Android Central App
  14. #14  

    Default Re: Samsung Apps (store) missing?

    Look in your app drawer for "Galaxy apps". Scroll down to apps by Samsung.

    Yea, heavy and a bottle of bread.
  15. #15  

    Default Re: Samsung Apps (store) missing?

    Samsung apps is outdated. It is now Galaxy apps..
  16. #16  

    Default Re: Samsung Apps (store) missing?

    Quote Originally Posted by thecomicbookandme View Post
    Look in your app drawer for "Galaxy apps". Scroll down to apps by Samsung.

    Yea, heavy and a bottle of bread.
    I see it in settings and apps. It's not disabled but I can't open. It or see it anywhere else

    Posted via the Android Central App
  17. #17  

    Default Re: Samsung Apps (store) missing?

    Not in settings. In the app drawer where all your applications are stored.

    Yea, heavy and a bottle of bread.
  18. #18  

    Default Re: Samsung Apps (store) missing?

    Quote Originally Posted by thecomicbookandme View Post
    Not in settings. In the app drawer where all your applications are stored.

    Yea, heavy and a bottle of bread.
    If that's the page other than my home page where I have specific apps, it's not there either.

    Posted via the Android Central App
    Attached Thumbnails Attached Thumbnails Samsung Apps (store) missing?-screenshot_2015-08-14-19-46-25.jpg  
  19. #19  

    Default

    Those apps are only a small number of all the apps you have. First you should swipe sideways and see if you can bring up more pages.
    Then, long press your homepage in an empty space between two of the app icons. It should give you access to widgets. Select application widget and put it on your homescreen. That should give you access to your application drawer. If AT&T is your provider, it will look like a circle with dots in it.
    Good luck. 😜
    (nice wallpaper, by the way.)

    Yea, heavy and a bottle of bread.
  20. #20  

    Default

    Quote Originally Posted by thecomicbookandme View Post
    Those apps are only a small number of all the apps you have. First you should swipe sideways and see if you can bring up more pages.
    Then, long press your homepage in an empty space between two of the app icons. It should give you access to widgets. Select application widget and put it on your homescreen. That should give you access to your application drawer. If AT&T is your provider, it will look like a circle with dots in it.
    Good luck. 😜
    (nice wallpaper, by the way.)

    Yea, heavy and a bottle of bread.
    Thanks, I found it in widgets, I never looked there. Those are just the apps to show you it was missing. I don't know what or where the app drawer is. Thanks that wallpaper comes in a variety of other colors too.
    Can it only be a widget?
    Posted via the Android Central App
  21. #21  

    Default

    The app drawer is an icon that you press to bring up all your application pages. It is usually pre-installed in the dock along with phone, contacts message app, Internet, etc.
    In this screenshot it's the bottom middle icon. Circle with dots in it.
    This is a Nova browser, so it doesn't look exactly like yours. I believe TouchWiz has a square box with lines of squares. It should be labeled "Apps" under the box.
    PS : wallpaper is a picture of my grandson. 😊

    Yea, heavy and a bottle of bread.
    Attached Thumbnails Attached Thumbnails Samsung Apps (store) missing?-screenshot_2015-08-15-09-39-55.jpg  
  22. #22  

    Default Re: Samsung Apps (store) missing?

    That's the pic I attached, it looks just like mine because I am running nova too. But as you saw, it's not listed there. The only place I found it was a widget. Should it be there? Adorable grandson, how old? Mine is 2.

    Posted via the Android Central App
  23. #23  

    Default

    Thanks, he just turned one last June. 😊
    If you're running Nova :
    Long press the home screen to bring up Widgets, the way you did before. Then touch and hold the upper left widget that looks like a circle with dots in it. It's labeled "Nova Action shortcuts". This will open a page titled "Nova Action". Select "app drawer". It should appear on your homepage. Good luck. 😎

    Yea, heavy and a bottle of bread.
  24. #24  

    Default Re: Samsung Apps (store) missing?

    Quote Originally Posted by thecomicbookandme View Post
    Thanks, he just turned one last June. 😊
    If you're running Nova :
    Long press the home screen to bring up Widgets, the way you did before. Then touch and hold the upper left widget that looks like a circle with dots in it. It's labeled "Nova Action shortcuts". This will open a page titled "Nova Action". Select "app drawer". It should appear on your homepage. Good luck. 😎

    Yea, heavy and a bottle of bread.
    Thanks, got it. It's still not there though.

    Posted via the Android Central App
  25. #25  
    jljecj's Avatar

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    Default Re: Samsung Apps (store) missing?

    Galaxy apps weren't included in the update as originally planned. That is why they are not installed on your phone.

    Sent from my SM-G900V using Tapatalk
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