Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 12 of 12
  1. Thread Author  Thread Author    #1  

    Default Ugh... Another problem

    I now have a small, crescent-shaped piece of metal (or something) partially covering my front-facing camera, between the camera lens and the front glass.

    Anyone else?
  2. #2  

    Default Re: Ugh... Another problem

    Hmm...sounds like a piece of the camera broke off. How long ago did you get your phone?
  3. #3  

    Default Re: Ugh... Another problem

    Return it right away for a replacement.
  4. #4  

    Default Re: Ugh... Another problem

    Replace it. It sounds like a defective unit.
  5. #5  

    Default Re: Ugh... Another problem

    I have the exact same issue down to the crescent piece over the front facing camera. I unfortunately have to deal with Samsung to fix this
  6. #6  

    Default Re: Ugh... Another problem

    I just noticed this on mine today, ughh. that why i'm here
  7. #7  

    Default Re: Ugh... Another problem

    I would take it back and if you can't than check to see if it's covered under warranty...if not than maybe insurance will cover it...if you have insurance.
  8. #8  

    Default Re: Ugh... Another problem

    Question for everyone facing this issue: Were/Are you using a camera case? If so what kind?
  9. #9  

    Default Re: Ugh... Another problem

    it's not a case issue, It's kind of an eyelid around the front camera, that crept down, partially covering it. I think it's a gradual problem, because I didn't notice it at first, and going my old pics, it wasn't as bad.
    but I'm pass the two weeks, but I went to verizon and they told me I have a 1yrs warranty, so i'll go through samsung, i'll probably wait a bit.
  10. #10  

    Default Re: Ugh... Another problem

    Quote Originally Posted by SoFlaZ06 View Post
    it's not a case issue, It's kind of an eyelid around the front camera, that crept down, partially covering it. I think it's a gradual problem, because I didn't notice it at first, and going my old pics, it wasn't as bad.
    but I'm pass the two weeks, but I went to verizon and they told me I have a 1yrs warranty, so i'll go through samsung, i'll probably wait a bit.
    Actually it may be a case issue, if the case you are using is too tight/doesn't easily cover your phone, it may cause this problem. Samsung was quick to ask me if I was using a Samsung approved case with the phone when I told them about the crescent shape piece coming down infront of the front facing camera.

    So if you were using a case at the time, what kind? Issues with fitment?

    Also, I have gone through Verizon and received a replacement phone under warranty and will be returning the defective unit. So far so good (aside from speaker phone distortion again which seems to be a norm with the S5).
  11. #11  

    Default Re: Ugh... Another problem

    Quote Originally Posted by motron3000 View Post
    Actually it may be a case issue, if the case you are using is too tight/doesn't easily cover your phone, it may cause this problem. Samsung was quick to ask me if I was using a Samsung approved case with the phone when I told them about the crescent shape piece coming down infront of the front facing camera.

    So if you were using a case at the time, what kind? Issues with fitment?

    Also, I have gone through Verizon and received a replacement phone under warranty and will be returning the defective unit. So far so good (aside from speaker phone distortion again which seems to be a norm with the S5).
    hmm, I did put a basic case on it, for about 2 weeks. it was on the tight side.
    now I wonder whats going on to even cause that, assuming it was the case
  12. #12  

    Default Re: Ugh... Another problem

    I have the same issue, 100%. Very frustrating. AT&T will send me a refurb. Called Samsung and they want me to ship it to them to maybe be able to fix. So I'd be w/o a phone for 2 weeks. Sadly, it looks like the refurb is my best option.

Similar Threads

  1. calling keypad problems
    By msnyder27 in forum Samsung Galaxy S5
    Replies: 3
    Last Post: 04-30-2014, 02:29 PM
  2. proble Problems with live wallpapers since update
    By CrazyCatLady37 in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 2
    Last Post: 04-29-2014, 12:59 AM
  3. location services problems???
    By elykoj in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 04-28-2014, 11:11 AM
  4. Moto G battery problems
    By Vicky Jones1 in forum Moto G (2013)
    Replies: 1
    Last Post: 04-28-2014, 10:37 AM
  5. Problem with 4.3 upgrade for Galaxy S3
    By Gjergji956 in forum Samsung Galaxy S3 I9300
    Replies: 0
    Last Post: 04-28-2014, 09:27 AM

Posting Permissions