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  • 1 Post By ffejjj
  1. Thread Author  Thread Author    #1  

    Default How to recover a frozen s5 without a battery pull ?

    So yesterday my s5 froze while I was using it. I was simultaneously using whatsapp and viber. The screen went unresponsive, (but no black screen). I waited for 2-3 minutes but it stayed frozen at that point. I use nova launcher.
    Long pressed power key, no response. Finally had to do a battery pull to reboot.

    Two questions.
    1. Has anyone experienced such freezes while using the phone? Should I be worried ? This is the first freeze I saw on this phone, and I have been using the phone for about 2 weeks now.

    2. Is there any hard key combination I can use to recover the phone ? I am coming from the Lumia 920 which had such a key combo. Removing the phone out of my Spigen Tough armor is an annoyance, albeit a minor one.
  2. #2  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Long press on the power key and you can either do a full power shut down (usually that's enough) or a phone reset.
  3. #3  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Official manual says power button plus volume down simultaneously for at least 7 seconds.
  4. #4  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Me too. It was the Facebook app for me. Really embarrassing. It happen at a local sort of upper crust hangout and I’m sure everyone was watching me snap a pic of my drink and go to post it and the phone froze up. Same scenario though – Otterbox Defender case and I almost pulled it apart to pull the battery, but before I fully disassembled it a pop up reported that Facebook stopped responding or whatever and let me submit a report.

    I was holding down the power, trying the home button and power, everything I could think of and wondering the very same thing. The screen timed out a few times while I was trying, but nothing let me force a shutdown, reboot, etc.
  5. #5  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Quote Originally Posted by jonebk12 View Post
    Official manual says power button plus volume down simultaneously for at least 7 seconds.
    Excellent to know! I was red faced over it.
  6. Thread Author  Thread Author    #6  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Quote Originally Posted by jonebk12 View Post
    Official manual says power button plus volume down simultaneously for at least 7 seconds.
    Thanks. So this will just force reboot the phone, without any kind of factory reset/data loss. Correct ?

    I thought days of Android randomly freezing are over. Guess not. Hopefully this was an isolated incident.
  7. #7  

    Default Re: How to recover a frozen s5 without a battery pull ?

    Quote Originally Posted by ranpkri55 View Post
    I thought days of Android randomly freezing are over. Guess not. Hopefully this was an isolated incident.
    It's less about android freezing and more about the specific device doing so. I've been freeze free for 2 years on 2 separate devices by the same manufacturer.



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  8. #8  
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    Default Re: How to recover a frozen s5 without a battery pull ?

    I'm inclined to agree with ffejjj. I have had the Moto X for almost a year, and only one freeze. My Nexus is about 6 months old and has yet to freeze.

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  9. #9  

    Default Re: How to recover a frozen s5 without a battery pull ?

    yes, very frustrating,
    held the volume down and power button, 7 secs it works, but its a bloody new phone
    why ?
  10. #10  

    Default Re: How to recover a frozen s5 without a battery pull ?

    to hold the volume down button and power button for at least 7 seconds worked like a champ. Thanks for the tip.
  11. #11  

    Smile Re: How to recover a frozen s5 without a battery pull ?

    After trying any number of random combinations of external buttons on my own, my Google search found your post with this response to another user's question about restarting a frozen screen on the Galaxy S5 -- and lo and behold, it's a winner.

    Many thanks on Christmas day for restoring my month old Samsung Galaxy S5 to full use.

    Coupledocs

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