1. Jacob Newis's Avatar
    i recently just got the Galaxy S5 & i updated my phone today & when i went to the system update , it said "the operating system on your device has been modified in an unauthorized way. try downloading software updates using Samsung Kies on your PC, or visit a customer service center." i went on Google & it said that this happens to rooted devices. i just got this phone, what do i do?
    05-01-2014 08:39 PM
  2. ab304945's Avatar
    Did you change ur phone to art instead a davlik
    atg284 likes this.
    05-01-2014 08:47 PM
  3. brettbristow22's Avatar
    I have a phone that is experiencing the same issue. Have you been able to find a solution?
    05-18-2014 09:52 AM
  4. 1Coopgt's Avatar
    What do you mean by "i updated my phone today" . How or what did you do to update your phone ? Our phones (s5) are on the latest version of Kit Kat . There is no update and probably won't be one until late summer or fall ..
    05-18-2014 06:20 PM
  5. TimmyTwo2's Avatar
    What do you mean by "i updated my phone today" . How or what did you do to update your phone ? Our phones (s5) are on the latest version of Kit Kat . There is no update and probably won't be one until late summer or fall ..
    My S5 had a system update when I turned it on the first time (I got it delivered from Amazon on 5/16), Sprint released an update shortly after it came out I believe. Mine installed fine though. The OP may need to take it to a Sprint store or wherever they bought it for a replacement.
    05-18-2014 08:48 PM
  6. 1Coopgt's Avatar
    Ah ok I'm going to slowly back out of this thread now . LOL
    Jon Jackson likes this.
    05-19-2014 04:49 PM

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