corrupt jpeg email attachments on Samsung S5
Does anyone know why some emails i receive say they are damaged. I'm using a new Samsung s5 phone & downloaded adobe PDF reader that says "this document is empty" also ive tried it with Docs To Go & this app says "error opening file. it appears to be damaged"
I've used both these apps on my OLD iphone 4 and they work great & i can still open them on my iphone but not my samsung s5?
- 05-10-2014, 12:14 AM #2
- 05-10-2014, 10:30 AM #5
- 05-12-2014, 09:33 PM #7
- 1 Posts
Re: corrupt jpeg email attachments on Samsung S5
Samsung S5 setting up email manually
if you have already set up using auto setup
Delete email account from phone:
Go into email – settings – manage account – click on bin icon.
Go back into email again, will prompt you for email address + password:
Click manual setup – Microsoft exchange active sync – don’t change anything –
Click next – account options pop up – then in email retrieval size change to no limit –
Then click next. You should now receive all attachments.
Last edited by DAVE WATSON2; 05-14-2014 at 06:26 PM.
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