1. MrsJ-2014's Avatar
    Hi everbody,

    i'm new in your forums, hope i can find some help with my S5.

    My S5 is freezing and it's boot again and again.... the only way to stop it, remove the accu. when the accu is full or it's charging there is no problem, no freezes or boots.

    first, i think the accu was dead, so i tried a new accu. tried a new cable... it's the same problem. make a lot of hard resets, with and without sim and sd card. the problem is still there. when i run the camera app or something else (a game or so) the s5 runs and runs - there still no problems, but when the app or cam end, the phone freeze and boot again...

    sorry for the bad english ;-)

    hope here's anybody, who can help me.

    Thanks. :-)
    05-11-2014 03:03 PM
  2. mobilecrackers's Avatar
    Hi everbody,

    i'm new in your forums, hope i can find some help with my S5.

    My S5 is freezing and it's boot again and again.... the only way to stop it, remove the accu. when the accu is full or it's charging there is no problem, no freezes or boots.

    first, i think the accu was dead, so i tried a new accu. tried a new cable... it's the same problem. make a lot of hard resets, with and without sim and sd card. the problem is still there. when i run the camera app or something else (a game or so) the s5 runs and runs - there still no problems, but when the app or cam end, the phone freeze and boot again...

    sorry for the bad english ;-)

    hope here's anybody, who can help me.

    Thanks. :-)
    update your firmware vie kies
    05-12-2014 12:31 AM
  3. MrsJ-2014's Avatar
    Thanks for your answer.

    Tried to update with Kies, Kies said my Firmware is fine. Still no update :-(
    05-12-2014 01:33 AM
  4. mobilecrackers's Avatar
    Thanks for your answer.

    Tried to update with Kies, Kies said my Firmware is fine. Still no update :-(
    clear cache and data from recovery

    Ready to help you
    05-12-2014 01:44 AM
  5. MrsJ-2014's Avatar
    Got it. Same thing. 5 minutes, the phone starts every minute new. Thanks for your help :-)
    05-12-2014 02:49 AM
  6. mobilecrackers's Avatar
    Got it. Same thing. 5 minutes, the phone starts every minute new. Thanks for your help :-)
    reflash your firmware with Odin, do not downgrade
    after flashing go to recovery and clear cache and data
    05-12-2014 05:06 AM
  7. MrsJ-2014's Avatar
    Okay. Which Firmware i have to take?
    05-12-2014 06:11 AM
  8. mobilecrackers's Avatar
    Okay. Which Firmware i have to take?
    current firmware you are using . Do not downgrade.

    Ready to help you
    05-12-2014 06:42 AM
  9. MrsJ-2014's Avatar
    Ok, got all things you said. it's still the same thing, in a few minutes the phone boot again... mhm... still a hardware problem?
    but why it's running, when i got open a app ? very strange... i'm confused...
    05-12-2014 11:00 AM
  10. mobilecrackers's Avatar
    Ok, got all things you said. it's still the same thing, in a few minutes the phone boot again... mhm... still a hardware problem?
    but why it's running, when i got open a app ? very strange... i'm confused...
    have you flashed the firmware.
    If the problem still exist it might be the hardware problem. Give it to the nearest samsung service centre

    Ready to help you
    MrsJ-2014 likes this.
    05-12-2014 11:27 AM
  11. mobilecrackers's Avatar
    have you flashed the firmware. is the problem fixed
    If the problem still exist it might be the hardware problem. Give it to the nearest samsung service centre

    Ready to help you


    Ready to help you
    05-12-2014 11:27 AM
  12. MrsJ-2014's Avatar
    yeah, i flashed the firmware like you said with odin, then recovery boot with clear cache & factory.

    ok, then i give the phone back to my provider.

    :-(
    05-12-2014 11:48 AM
  13. mobilecrackers's Avatar
    yeah, i flashed the firmware like you said with odin, then recovery boot with clear cache & factory.

    ok, then i give the phone back to my provider.

    :-(
    This procedure didn't helped you?

    Ready to help you
    05-12-2014 11:54 AM
  14. MrsJ-2014's Avatar
    unfortunately not :-(

    after the procedure the phone run 5 minutes, then boot again, again ... never ending. and it was naked, installed no apps or something else.
    05-12-2014 12:01 PM
  15. mobilecrackers's Avatar
    unfortunately not :-(

    after the procedure the phone run 5 minutes, then boot again, again ... never ending. and it was naked, installed no apps or something else.
    Then may be a hardware problem, you should take your phone to samsung service centre.
    Usually flashing will solve such issues..sorry

    Press THANK YOU and LIKE button if you gets the answer
    MrsJ-2014 likes this.
    05-12-2014 12:04 PM
  16. MrsJ-2014's Avatar
    thanks for your tips and help. have a nice day :-)
    mobilecrackers likes this.
    05-12-2014 12:08 PM

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