My phone is not rooted with Android 4.4.2 and Baseband AND2. Yesterday afternoon all of the sudden I couldn't hear after I answered the call, also the other end could not hear me. Neither worked, using the speaker or not. So far I have tried everything that I know except performing the factory reset. From pulling the battery, update PRL, with Wi-Fi on or off, different locations; However, it would work normal on CDMA mode or third party app like Viber, even video chat on Hangout. Any suggestions would be helpful. Thanks for your time.
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