1. CynicalLoner's Avatar
    I just got the S5 and I finished putting everything on it including my music, which I placed on my sd card as to save space for apps on the phone's internal storage. I try to play music through the music app and through google play music and neither one is working. When I try through the music app, it says "Sorry, the player does not support this type of audio file." When I use Play Music it says "Music Playback error. Couldn't play the track you requested." This same thing also happened on my S4 with this same sd card, at first I thought it was just the S4 but now I'm guessing it must be the sd card. If I have to I will buy a new one, but I just need to make sure that IS the problem for certain. The SD card I'm using says Micro SD HC, it's a 16 GB and the brand is Kingston. The previous SD card I had used didn't give me this problem, but I don't remember what brand it was as that one was stolen from me. I'd greatly appreciate some help with this problem.
    Thanks
    05-21-2014 09:45 PM
  2. Beyond Fire's Avatar
    I just got the S5 and I finished putting everything on it including my music, which I placed on my sd card as to save space for apps on the phone's internal storage. I try to play music through the music app and through google play music and neither one is working. When I try through the music app, it says "Sorry, the player does not support this type of audio file." When I use Play Music it says "Music Playback error. Couldn't play the track you requested." This same thing also happened on my S4 with this same sd card, at first I thought it was just the S4 but now I'm guessing it must be the sd card. If I have to I will buy a new one, but I just need to make sure that IS the problem for certain. The SD card I'm using says Micro SD HC, it's a 16 GB and the brand is Kingston. The previous SD card I had used didn't give me this problem, but I don't remember what brand it was as that one was stolen from me. I'd greatly appreciate some help with this problem.
    Thanks
    What format is your music in? Have you tried using a different player from the Play store?
    05-21-2014 09:49 PM
  3. bespinct's Avatar
    I just got the S5 and I finished putting everything on it including my music, which I placed on my sd card as to save space for apps on the phone's internal storage. I try to play music through the music app and through google play music and neither one is working. When I try through the music app, it says "Sorry, the player does not support this type of audio file." When I use Play Music it says "Music Playback error. Couldn't play the track you requested." This same thing also happened on my S4 with this same sd card, at first I thought it was just the S4 but now I'm guessing it must be the sd card. If I have to I will buy a new one, but I just need to make sure that IS the problem for certain. The SD card I'm using says Micro SD HC, it's a 16 GB and the brand is Kingston. The previous SD card I had used didn't give me this problem, but I don't remember what brand it was as that one was stolen from me. I'd greatly appreciate some help with this problem.
    Thanks
    Have you tried reformatting the SD card?

    You could also try using Google Music Manger and uploading the music through Play Music.

    Posted via Android Central App
    05-21-2014 09:52 PM
  4. CynicalLoner's Avatar
    Mp3, and no I have not tried using a different player from the store but I'd rather not there's not another way. The music will play if I put it on the phone's internal storage however, but it just won't play if it's in the sd card. So I really don't know what the problem is, the format shouldn't be the issue because I never changed the music's format.
    05-21-2014 09:53 PM
  5. Beyond Fire's Avatar
    Yea your music format is fine, perhaps you need to reformat you SD card like bespinct mentioned.
    05-21-2014 09:56 PM
  6. CynicalLoner's Avatar
    I've tried formatting before, I'm trying it again now but I doubt this will help, I will see however.
    05-21-2014 10:06 PM
  7. CynicalLoner's Avatar
    I tried formatting and putting the music back, that doesn't seem to have helped at all really. Some of the songs play now but they're playing at a sped up pace and I don't see any reason for that to happen.
    05-21-2014 10:23 PM
  8. CynicalLoner's Avatar
    Yea your music format is fine, perhaps you need to reformat you SD card like bespinct mentioned.
    A few of the songs are .m4a format but I don't think that should really have anything to do with it should it?
    05-21-2014 11:00 PM
  9. nookieboy's Avatar
    Which sd card do you have?

    Posted via Android Central App
    05-22-2014 01:34 AM
  10. bembol's Avatar
    I have AAC & MPEG with no issues. Lexar 64GB Class 10.

    Either format or the microSD needs to be replaced.
    05-22-2014 02:52 AM
  11. CynicalLoner's Avatar
    I named the SD card in my first post.
    05-22-2014 12:28 PM
  12. CynicalLoner's Avatar
    I have AAC & MPEG with no issues. Lexar 64GB Class 10.

    Either format or the microSD needs to be replaced.
    Ok so I should just buy a new sd card then? I'd like to know a brand that would work for sure so I don't have to repeat this again. Should I try that one you named? Lexar?
    05-22-2014 01:07 PM
  13. monicakm's Avatar
    I always stick with Sandisk. Stay away from ADATA.
    05-22-2014 04:16 PM
  14. 1Coopgt's Avatar
    Try out Power Amp from the play store and see if that works .
    05-22-2014 05:20 PM
  15. bembol's Avatar
    Ok so I should just buy a new sd card then? I'd like to know a brand that would work for sure so I don't have to repeat this again. Should I try that one you named? Lexar?
    Why not. Request an RMA on the other card.

    Kingston is my favourite, I have a 64GB Class 10 on my Z2. Lexar is great too, bought because I got Best Buy to PM and had a gift card. No problems with both and I also format my cards to ExFat, not that it's necessary.

    SanDisk was a PITA even the new replacement they sent died after a few months.

    BTW, I also use stock music apps on S5 & Z2, again no problems.
    05-22-2014 09:29 PM
  16. CynicalLoner's Avatar
    I bought a samsung sd card from the store today and this one is working just fine, so problem solved I guess. Thanks everyone
    05-23-2014 09:23 PM

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