non responsive

[hairdini]

My phone froze today and i could not even turn it off. I ended up taking the battery out and put it back in and now it wont come on. I dont know what else to do.

 

[Kel M]

Return it

Sent from my SAMSUNG-SM-G900A using Tapatalk

 

[Dizfunctions]

Get it exchanged. It definitely sounds like that phone is a dud.

 

[UJ95x]

Welcome to Android Central
Pull the battery out of your phone for a few minutes (I'd say 10 is a good amount), and then try to turn it on.
If that doesn't work...put it to charge for a couple of hours just to make sure it isn't just low on power

 

[Golfdriver97]

To echo what UJ said, I would pull the battery for at least the specified time, and then charge for at least three hours.

From a Cyan M8

 

[hairdini]

you have 14 days to return it and my 14 days was last thursday. Surely they will exchange it. I did not drop it or do anything to it. In fact i been telling everyone how much i loved it and i was glad i switched from the iphone..

- - - Updated - - -

I did just that. Its been charging about 2 hours and still nothing.

 

[hairdini]

Welcome to Android Central
Pull the battery out of your phone for a few minutes (I'd say 10 is a good amount), and then try to turn it on.
If that doesn't work...put it to charge for a couple of hours just to make sure it isn't just low on power

Tried everything and still nothing

 

[hairdini]

To echo what UJ said, I would pull the battery for at least the specified time, and then charge for at least three hours.

From a Cyan M8

Hopefully it will work im gonna let it keep charging

 

[UJ95x]

Tried everything and still nothing

Can you boot into recovery mode? (Press home + volume up + power until you see tiny blue letters in the upper left hand corner)

 

[hairdini]

no nothing.

 

[hairdini]

anything else i can do?

 

[UJ95x]

anything else i can do?

Is it recognized when you plug it into your computer?

 

[hairdini]

nope

 

[AZgl1500]

It has a 1 year warranty from Samsung, call your provider and start the ball rolling.

 

[UJ95x]

nope

Yeah, at this point I'd agree with the post above. There's no reason this should happen two weeks after getting your phone.

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[chonghak]

I had a similar thing happen to me. I used the phone until the battery completely ran out and the phone shut off on its own. Nothing unusual up until that point.

But, after that, the phone became completely unresponsive, just like yours. I even went to a Verizon store and tried a fully charged battery, but the phone just would not do anything.

It was within a replacement period, thankfully. I guess S5 may have a sudden death syndrome.

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