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  1. Thread Author  Thread Author    #1  

    Default Spam filter on email disappeared?

    In the stock email app on my S3, there was always a button you could push to get rid of spam on your phone (or to mark an address as spam). I don't see it on the S5. Is it gone? Do you have to turn it on?

    Between this and the inability to sync properly, they really screwed up the email app.
  2. #2  

    Default Re: Spam filter on email disappeared?

    My advice? Disable the OEM message app and install 'Go SMS Pro'

    - Free multimedia message
    - SMS blocker to smartly block spam messages

    https://play.google.com/store/apps/d...d=com.jb.gosms
  3. Thread Author  Thread Author    #3  

    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by AZgl1500 View Post
    My advice? Disable the OEM message app and install 'Go SMS Pro'

    - Free multimedia message
    - SMS blocker to smartly block spam messages

    https://play.google.com/store/apps/d...d=com.jb.gosms
    I'm not talking about SMS. I'm talking about Email.
  4. #4  
    sjaduae's Avatar

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    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by digitalfreaknyc View Post
    In the stock email app on my S3, there was always a button you could push to get rid of spam on your phone (or to mark an address as spam). I don't see it on the S5. Is it gone? Do you have to turn it on?

    Between this and the inability to sync properly, they really screwed up the email app.
    Press and hold the offending email and wait till it is selected by a tick tap the icon at the bottom which is a round symbol with a diagonal line and + symbol to add it to your registered spam list
  5. Thread Author  Thread Author    #5  

    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by sjaduae View Post
    Press and hold the offending email and wait till it is selected by a tick tap the icon at the bottom which is a round symbol with a diagonal line and + symbol to add it to your registered spam list
    That's the symbol that's gone. It doesn't exist on the S5.
  6. #6  
    sjaduae's Avatar

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    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by digitalfreaknyc View Post
    That's the symbol that's gone. It doesn't exist on the S5.
    You mean it does not exist on your S5
    Spam filter on email disappeared?-screenshot_2014-05-24-20-39-43.jpg
  7. Thread Author  Thread Author    #7  

    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by sjaduae View Post
    You mean it does not exist on your S5
    Click image for larger version. 

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    Considering I'm the one with the problem, yes. What provider are you on?

    Spam filter on email disappeared?-screenshot_2014-05-24-12-50-17.jpg
  8. #8  
    sjaduae's Avatar

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    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by digitalfreaknyc View Post
    Considering I'm the one with the problem, yes. What provider are you on?
    Missing on the S5 is entirely different to possibly missing due to your carrier or other fault

    It was ok in this thread maybe this guy is also on a different carrier, you could ask him

    How do I mark email as spam on an S5

    I have the international version so not carrier bound
  9. #9  

    Default Re: Spam filter on email disappeared?

    I just double checked on my S5 to see if SPAM reporting is available on "MyMail" and I am happy to say that it is.

    So, disable the S5 email app and install MyMail.
  10. Thread Author  Thread Author    #10  

    Default Re: Spam filter on email disappeared?

    Well, it LOOKS like I might have success. I completely changed several of my IMAP settings. I now have "none" checked under "security type" and I also changed the Ports.

    In addition to the sync problem I've been having, the "spam filter" button has now come back!

    Let's see if it sticks!
  11. #11  

    Default Re: Spam filter on email disappeared?

    Check the settings in the personalize section on your phone. It's probably set up as "Easy Mode". Switch this to standard mode and a few things happen. What I've found so far is that the spam button returns and also, if you haven't noticed, you probably don't have all of the button and modes in the camera app. By changing out of easy mode, the settings button and the balance of the camera modes reappear.
  12. #12  

    Default Re: Spam filter on email disappeared?

    Hi,

    Taking a look at your screen shot of the light blue with no 'blocking' icon. I have the same issue. could you explain in detail how you fixed it please?

    Cheers in advance.
  13. #13  

    Default Re: Spam filter on email disappeared?

    Hey digitalfreaknyc,

    How did you fix this issue. I'm having the same problems as no block icon appears on long press.?!?!

    Any advice would be great. cheers
  14. #14  

    Default Re: Spam filter on email disappeared?

    I went into my Application Manager and did a Force Stop on the default email app. Cleared the cache and data. Then went in and opened the email app and entered my email address and password. All is good now.... my spam button is back. I do not have the technical verbiage the other uses have but I hope everyone gets the idea.
    MsGotTaLuVmEE likes this.
  15. #15  

    Default Re: Spam filter on email disappeared?

    Quote Originally Posted by digitalfreaknyc View Post
    Well, it LOOKS like I might have success. I completely changed several of my IMAP settings. I now have "none" checked under "security type" and I also changed the Ports.

    In addition to the sync problem I've been having, the "spam filter" button has now come back!

    Let's see if it sticks!
    Please help and advise how you changed your I MAP settings on your S5 to resolve the email issue with spam and syncing of emails.

    Thanks!
  16. #16  

    Default Re: Spam filter on email disappeared?

    Hi everybody! Had the same problem on my S5. I finally watched a Samsung-Video about setting up the Email Account on the S5 and realized that the only way to change the Server-Settings from POP to IMAP is : 1. Delete your current Mail-Account from your S5. 2. Now tap the email-Icon and set up your Account again- BUT after you´ve entered your password you go on MANUAL SETUP and there you can choose the IMAP Server!
    Bloody Hell, finally...
    pinkmonkey007 likes this.
  17. #17  

    Thumbs up Re: Spam filter on email disappeared?

    Thanks, this worked perfectly for me.
  18. #18  

    Default Re: Spam filter on email disappeared?

    OMG!!! This worked!!

    I lost my spam filter a few weeks ago, no idea why. I cleared cache and data in application settings, then when prompted, added IMAP instead of POP3 settings and the spam filter is back

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