1. fatmadcat's Avatar
    Hi

    I have my earphones plugged into the phone - sound/ music pauses for a bit and can be heard on the earphones for one second, then continues to be played from the phone.

    What can I do?

    Thanks so much in advance for help.

    serene
    05-26-2014 10:51 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Make sure the plug is in all the way--you should feel and/or hear a click when it's fully seated.

    If that doesn't help, there could be some debris in the jack. Use a damp toothpick to root around, or a can of compressed air to blow it out.
    05-26-2014 10:55 PM
  3. fatmadcat's Avatar
    Yep it's plugged in all the way.

    No debris too. It's perplexing.
    05-26-2014 11:00 PM
  4. B. Diddy's Avatar
    Still occurs after a reboot?

    Also, what kind of headphones are you using? Does this happen with any headphone? Are you using headphones specifically designed for iPhones? They don't always work right on Android, although it's unusual for the actual headphone part not to work--it's usually the mic or the remote controls.
    05-26-2014 11:02 PM
  5. fatmadcat's Avatar
    Yes... unfortunately.
    05-26-2014 11:03 PM
  6. B. Diddy's Avatar
    I think I was editing my response when you responded, so check my previous post about trying other headphones.
    05-26-2014 11:05 PM
  7. fatmadcat's Avatar
    Appreciate your patience, B Diddy.

    I tried two pairs of earphones - the ones that came with the handset, as well as yurbuds. Both are Android compatible.

    The only set that appears to work are my Jabra wireless sports earphones... which I think is so because it's bluetooth paired.

    So embarrassing to have music blasting from the phone whilst one is in the train commuting... and have other passengers give me the Evil Eye.
    05-26-2014 11:11 PM
  8. B. Diddy's Avatar
    How long have you had the phone? Have the headphones ever worked correctly? If not, then try to return it for an exchange or refund.
    05-26-2014 11:15 PM
  9. fatmadcat's Avatar
    The headphones actually work after I reboot... but it is silly to keep rebooting in order for them to work (ie when I want to listen to music.)

    I have had the phone for five days. Rawrrrr.
    05-26-2014 11:18 PM
  10. B. Diddy's Avatar
    I would say exchange it. Bring it back to the store when you know you can reproduce the problem, and show them.
    fatmadcat likes this.
    05-26-2014 11:23 PM
  11. fatmadcat's Avatar
    Will do. Thanks so much. Was hoping this wouldnt be the case.
    05-26-2014 11:24 PM
  12. B. Diddy's Avatar
    Actually, one other thing to try is to boot into Safe Mode, which disables all 3rd party apps that you may have installed. If the problem doesn't persist, then one of the apps you installed might be causing the issue.

    05-26-2014 11:25 PM
  13. fatmadcat's Avatar
    good grief i can't even log into Safe Mode.....

    hahhaha back to the store it goes...
    05-26-2014 11:55 PM
  14. Mari1000's Avatar
    I have a Samsung Galaxy s5 and whenever I put my headphones in im hearing sound from the phone speaker instead of the headphones I tried switching headphones the same thing keep happening I tried restarting my and it didn't work idk what to do
    12-31-2016 10:06 PM
  15. Raygamer's Avatar
    When I try to hear audio messages on snapchat (using a earpiece, both Bluetooth and wired) it switches to the phone call speaker, and the only way to make it go through the bluetooh/wired earpiece is to restar the device, someone know what to do? BTW it happens both on my pixel xl and on my older galaxy s6, both with the newest snapchat and android version..
    01-23-2017 10:47 PM

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