Smart Alert + Screen automatically turns on

JMSGNG

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Jun 1, 2014
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Hey all,

So on my previous S4, whenever I picked up my phone it would vibrate via smart alert but also the screen would automatically turn on, showing me my missed messages. I just got the S5, and although it vibrates the screen doesn't turn on like my S4. Any ideas how to enable this?

P.S. I'm on Verizon, if that is relevant.

Thanks a bunch!
 

srkmagnus

Retired Moderator
May 23, 2010
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Hey all,

So on my previous S4, whenever I picked up my phone it would vibrate via smart alert but also the screen would automatically turn on, showing me my missed messages. I just got the S5, and although it vibrates the screen doesn't turn on like my S4. Any ideas how to enable this?

P.S. I'm on Verizon, if that is relevant.

Thanks a bunch!
I don't have the S5 (or S4 for that matter), so I'm kind of guessing what the issue may be. But, have you checked the display settings (system settings > display) for anything that would wake the device when an alert is received?