1. Joseanne16's Avatar
    Hi Everyone,

    I purchased my samsung galaxy S5 a couple of days ago and its great except a problem i am having is that all incoming calls are shown as unknown. This happens whether i have the number saved as a contact or not. I am using the exact sim card that i used with my previous phone and this never used to happen, before i would see the number who was calling me whether I had them saved or not.

    Does any one else have this problem? Can anyone suggest a way to resolve this? I would like to know if there is anything I can do before I take it back to the shop and they give me an obvious answer?

    Thanks a lot!!
    06-04-2014 11:42 AM
  2. sjaduae's Avatar
    Hi Everyone,

    I purchased my samsung galaxy S5 a couple of days ago and its great except a problem i am having is that all incoming calls are shown as unknown. This happens whether i have the number saved as a contact or not. I am using the exact sim card that i used with my previous phone and this never used to happen, before i would see the number who was calling me whether I had them saved or not.

    Does any one else have this problem? Can anyone suggest a way to resolve this? I would like to know if there is anything I can do before I take it back to the shop and they give me an obvious answer?

    Thanks a lot!!
    Do search on the forums there was a carrier specific problem on this that needed them to do a reset on your account
    06-04-2014 02:25 PM
  3. mhunter6378's Avatar
    06-04-2014 02:28 PM

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