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  • 1 Post By bembol
  1. Thread Author  Thread Author    #1  

    Default screen went black and unresponsive

    Let me see if I can phrase this correctly, I was swiping down for the notifications, and then back up and the screen went black and would not do anything at all, had to reboot. Is this normal or a flaw? Should I exchange it? Wonder if this is going to be a problem.
    Thank you for the help as I am new to android.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: screen went black and unresponsive

    Quote Originally Posted by brick58 View Post
    Let me see if I can phrase this correctly, I was swiping down for the notifications, and then back up and the screen went black and would not do anything at all, had to reboot. Is this normal or a flaw? Should I exchange it? Wonder if this is going to be a problem.
    Thank you for the help as I am new to android.
    Have you tried a reboot? Simply shutting it down and restarting?

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  3. #3  

    Default Re: screen went black and unresponsive

    It happened twice to my first S5, it wasn't the main reason I why I exchanged it had Battery issues. *knock-on-wood* My replacement is flawless.

    If you can, why not exchange it. I don't think it's normal, never happened on any of my previous phones.
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