1. nepsa's Avatar
    When I try to move my itune backup from my PC to my Galaxy s5, i get a message indicating there was an error and ask if I want to send to vendor. I have backed up my ipod and Smart switch PC will recognize the backup. Any suggestion on another process and is the Play Music an OK app.

    thanks
    06-12-2014 03:45 PM
  2. Simon Nash's Avatar
    I can't solve this either, but using a different PC works for me every time!
    08-08-2014 06:39 PM

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