So my phone is rooted so obviously the warranty is void.
Today I turned on my front camera and there is a weird black area covering the top of my screen.
I looked at the camera itself and it looks like a washer came loose and is covering a part of my camera.
I googled it and this has happened to others.
This is crazy! Out of the four Galaxy s5 phones we got when we switched to T-Mobile, two are now defective.
If I call T-Mobile and have them send me a new one under warranty and send this one in to them, is there any chance theyll look the other way since the issue I'm having is completely unrelated to the root? Or will they charge full price for the new one?
What are my other options if I don't go through warranty?
Here's a pic of the issue at hand
Sent from my SM-G900T using Tapatalk
Today I turned on my front camera and there is a weird black area covering the top of my screen.
I looked at the camera itself and it looks like a washer came loose and is covering a part of my camera.
I googled it and this has happened to others.
This is crazy! Out of the four Galaxy s5 phones we got when we switched to T-Mobile, two are now defective.
If I call T-Mobile and have them send me a new one under warranty and send this one in to them, is there any chance theyll look the other way since the issue I'm having is completely unrelated to the root? Or will they charge full price for the new one?
What are my other options if I don't go through warranty?
Here's a pic of the issue at hand
Sent from my SM-G900T using Tapatalk