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  1. Thread Author  Thread Author    #1  

    Default Cannot download email attachments with Galaxy S5

    My Galaxy S5 email is set up and I am getting emails OK, but when those emails have attachments, they won't download. I get error messages that say "You must download the message before you can download the attachment." The message is already downloaded; I can read it. At wit's end. Any help will be appreciated.
  2. #2  

    Default Re: Cannot download email attachments with Galaxy S5

    Try scrolling to the bottom and see if there's a option to download the entire message first. Maybe your download settings is limited when you're on mobile data

    Sent from my SM-G900T using AC Forums mobile app
  3. #3  

    Default Re: Cannot download email attachments with Galaxy S5

    If you're using the native email client that comes with the phone (labeled "email" in the app drawer IIRC) you may want to try either MyMail or BlueMail, both available for free from the Play Store. I'm using MyMail and I love the graphics and simple UI. I find it much better than the stock email client.

    Give it a try. See what you think.
  4. #4  

    Default Re: Cannot download email attachments with Galaxy S5

    I have no problem using the stock email app. He shouldn't have to download an app to view attachments.

    Sent from my SM-G900T using AC Forums mobile app
  5. #5  

    Default Re: Cannot download email attachments with Galaxy S5

    I used to be an ardent MyMail fanatic. It is a great app.

    but, I got turned onto CloudMagic by a post about the fact that CM will sync up with Exchange servers without a hiccup.

    I tried CloudMagic and was totally impressed by the UI, it has a nice clean look.l When you read a message it has a tiny Trash Barrel at the top of the screen. I appreciate that, and when touching that trash barrel, the message is instantly gone and it is displaying the inbox again (I set it up that way). CM syncs with my Yahoo mail account like a dream. Delete the email on the phone, it disappears on my PC desktop at the same time. Neat.

    It also shows all of my Yahoo Folders and Archives, makes moving emails to any of those folders just as easy as if I were using my desktop PC.

    * CloudMagic - Email App - Android Apps on Google Play

    The only negative so far, and I'm working on this; I have not found a way to click on a SPAM message and have it tell Yahoo to mark that one SPAM.

    Anyway, give CM a try. It downloads attachments w/o a hiccup.

    I just sent myself an Attachment test email from Lycos to my Yahoo account.
    Attached is a screenshot showing how the attachment looks in CloudMagic. Now that is an attachment notification that even my 72 years young eyeballs can't miss
    Attached Thumbnails Attached Thumbnails Cannot download email attachments with Galaxy S5-cloudmagic-attachment.jpg  
    Verizon Galaxy S5

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  6. #6  

    Default Re: Cannot download email attachments with Galaxy S5

    I had the same problem. Open the mail app. Settings ---> manage accounts ---> click the mail account ---->Sync settings ----> change limit retrieval size to unlimited.

    Hope this helps.

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