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  1. Thread Author  Thread Author    #1  

    Unhappy Removing second call from conference call - HELP I am DROPPING CALLS.

    Please help! This has happened to me at least five times in the past two weeks. While on a call, phone automatically adds same contact in as a second call - the "MERGE CALLS" box opens above keypad.
    At no time did I do this myself, but perhaps proximity sensor not working and something with the call on my face does it itself.
    Once this happens, I cannot go back to my first call. Merging calls doesn' t allow me to talk to the first call either.
    There is no button to UNMERGE the two calls to return to the first. My only option is to end the second call, which ends both.
  2. #2  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    I just hit the send button and toggle back and forth.

    but I also have Motions and Gestures turned OFF. that is garbage IMO and fraught with frustration.

    I never have a conference call up unless I instigate it.
    But once it is up, it is up and you cannot get rid of one w/o dumping them both.

    Has never, ever, worked on Verizon phone and that is a lot of phones.
    I just let the 2nd call hang there until "they hang it up, or their voice mail times out"
    ____________________________________
    2 each, Verizon Galaxy S5, KK 4.4.4, ART
    MyPhoneExplorer allows file access if ur phone crashes.
    Nova Prime, Textra, Blue Mail, Qi wireless equipped
    MacroDroid extends your battery life.
    MacroDroid senses Screen off, turns Wifi & Data OFF
    OTA updates via WiFi only:
    my WiFi is permanently OFF until Verizon fixes 5.0

    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    Thanks AZ.
    I have never instigated a conference call. Something with it being on speaker phone when I am trying to switch between contact info and the call - usually while on the phone with a utility company that wants my account number or the like. Happens every time! Wish I could disable the ability to add a call when I am on a call it is so maddening. The only motion I use is the swipe to screen capture. If there is an easier way to do that I would disable motions/gestures.
  4. #4  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    Quote Originally Posted by tallflower24 View Post
    Thanks AZ.
    I have never instigated a conference call. Something with it being on speaker phone when I am trying to switch between contact info and the call - usually while on the phone with a utility company that wants my account number or the like. Happens every time! Wish I could disable the ability to add a call when I am on a call it is so maddening. The only motion I use is the swipe to screen capture. If there is an easier way to do that I would disable motions/gestures.

    I have come to grips with it by looking to see what that second caller is about.

    Unless it is extremely important, it goes to voicemail. I won't answer it.
    ____________________________________
    2 each, Verizon Galaxy S5, KK 4.4.4, ART
    MyPhoneExplorer allows file access if ur phone crashes.
    Nova Prime, Textra, Blue Mail, Qi wireless equipped
    MacroDroid extends your battery life.
    MacroDroid senses Screen off, turns Wifi & Data OFF
    OTA updates via WiFi only:
    my WiFi is permanently OFF until Verizon fixes 5.0

  5. #5  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    If you are having trouble with the audio on your conference calls then try GlobalMeet Audio (User Friendly, Reliable Audio Conferencing | GlobalMeet Audio by PGi). I have not had any problems with it and it's really easy to use on your mobile device. I travel a lot so that really comes in handy.
  6. #6  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    There is no UNMERGE button to exit the conference. You need to select the one call and click on "End Call" to end that one caller but Problem is that it will disconnects your both calls and in a few seconds it will ring back and once you answer, you will find that the existing caller is still there.
  7. #7  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    Hey guys not sure if you noticed but it's always there on tmobile, If you turn off volte it'll work but if volte is on, it doesn't! Try it and you'll see..
    It worked for me
  8. #8  

    Default Re: Removing second call from conference call - HELP I am DROPPING CALLS.

    Quote Originally Posted by andrespefia3 View Post
    There is no UNMERGE button to exit the conference. You need to select the one call and click on "End Call" to end that one caller but Problem is that it will disconnects your both calls and in a few seconds it will ring back and once you answer, you will find that the existing caller is still there.
    When Verizon pushed the 4.4.4 update out, I noticed that I now have a SWAP button.
    If I use that, I can go back to the 1st caller w/o trouble.

    I never use that END call button, that will drop both callers, but the cellsite will ring you back to the 1st caller.
    ____________________________________
    2 each, Verizon Galaxy S5, KK 4.4.4, ART
    MyPhoneExplorer allows file access if ur phone crashes.
    Nova Prime, Textra, Blue Mail, Qi wireless equipped
    MacroDroid extends your battery life.
    MacroDroid senses Screen off, turns Wifi & Data OFF
    OTA updates via WiFi only:
    my WiFi is permanently OFF until Verizon fixes 5.0

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