1. AC Question's Avatar
    We could really use some advice; my wife and I just switched from old BB 9700 to the galaxy s5, and my wife noticed she could no longer make calls on the bottom floor of her building without them being dropped repeatedly; with the BB she had no problem making these calls. I have been trying to research the problem, and checking my phone, it tells me my signal strength is hovering around -120 dbm (and 16 asu, whatever that means) at home. I never had a reception problem with my BB at home either. To make this a little more confusing, we switched carriers from Rogers to Eastlink when we did this switch.

    We're now about a week into our contracts, and have a week left for the grace period; the question is, is this the phone, or the network? Should we be ditching the gs5 for something with better reception? We love the phone, but reception is really important for us. Is there a better phone to try? Thanks in advance for any help!!!
    06-20-2014 12:24 PM
  2. cropcop23's Avatar
    Wanted to add, in Status, I'm getting:
    Signal strength 120 DBMS 20 asu
    Mobile network type : unknown
    Service state: out of service
    Roaming: not roaming
    Mobile network state: disconnected

    Does this explain whether the phone or network are at fault?
    Thanks
    06-20-2014 01:19 PM
  3. cropcop23's Avatar
    Anyone?
    06-20-2014 06:46 PM
  4. cropcop23's Avatar
    Bump
    06-21-2014 06:00 AM
  5. Shawna Danea Sears's Avatar
    I would check your carrier's service area very thoroughly. I ran into that issue once. One would think the coverage wouldn't be any different, but that's just not true.
    03-30-2016 08:36 PM
  6. ironass's Avatar
    -120 dbm is very borderline for a signal. 20 asu is good. Since you have changed carriers as well as phones, it is difficult to say unless you can borrow a Rogers sim card to check the signal with them.
    03-30-2016 08:58 PM
  7. mhinc's Avatar
    Suggest moving this to the Actual Galaxy S5 Forum
    03-30-2016 10:26 PM
  8. ironass's Avatar
    Suggest moving this to the Actual Galaxy S5 Forum
    Why, what forum do you think we're in now?
    03-30-2016 11:06 PM
  9. salutcemoi's Avatar
    -120 dbm is very borderline for a signal. 20 asu is good. Since you have changed carriers as well as phones, it is difficult to say unless you can borrow a Rogers sim card to check the signal with them.
    Agreed

    Posted via the Android Central App
    03-31-2016 12:50 AM
  10. mhinc's Avatar
    Why, what forum do you think we're in now?
    Ya my bad meant to click S6 ended up in S5. Derp
    ironass likes this.
    03-31-2016 09:45 PM
  11. captfbgnet's Avatar
    Have you tried updating your 'profile and PRL' under System Update?
    04-01-2016 08:01 AM

Similar Threads

  1. Why s-off if the bootloader is unlocked and the phone is rooted?
    By tomglasser in forum HTC One M8 Rooting, ROMs, & Hacks
    Replies: 8
    Last Post: 07-26-2014, 08:22 AM
  2. Note 2 and Ford SYNC will not connect no matter what I try.
    By Grifftech2K13 in forum AT&T Galaxy Note 2
    Replies: 2
    Last Post: 06-23-2014, 06:00 PM
  3. Phone very slow. Steps for reseting and reinstalling apps?
    By Nooblet in forum Verizon Galaxy S III
    Replies: 5
    Last Post: 06-21-2014, 05:25 PM
  4. [Game][Free] Add Add And Add
    By gam3app in forum Android Apps
    Replies: 1
    Last Post: 06-21-2014, 02:51 AM
  5. Replies: 0
    Last Post: 06-20-2014, 08:45 AM
LINK TO POST COPIED TO CLIPBOARD