1. Mtcooley's Avatar
    I can delete all my emails on my galaxy s5 and the icon still says I have three emails. How can I clear this number off?

    Sent from my SM-G900V using Tapatalk
    06-21-2014 03:22 PM
  2. Mtcooley's Avatar
    Any one?

    Sent from my SM-G900V using Tapatalk
    06-22-2014 06:40 AM
  3. Mojave's Avatar
    Can you post a screen shot? Is it the email icon or a notification in the notification bar? It could be an "unread" email.
    06-22-2014 07:22 AM
  4. Mtcooley's Avatar
    It is the email icon.

    Sent from my SM-G900V using Tapatalk
    06-22-2014 08:14 AM
  5. Mtcooley's Avatar
    How do you take a screen shot. I just got the S5 and I had a iPhone 5s before do I am not up to speed on it. Thanks.


    Sent from my SM-G900V using Tapatalk
    06-22-2014 08:18 AM
  6. mhunter6378's Avatar
    How do you take a screen shot. I just got the S5 and I had a iPhone 5s before do I am not up to speed on it. Thanks.


    Sent from my SM-G900V using Tapatalk
    Screenshots can be taken the same way as an iPhone, press home and power button simultaneously and hold till you see and hear the screenshots. The S5 can also take a screenshot by a gesture motion (Palm swipe) if you have that feature turned on.
    06-22-2014 08:23 AM
  7. mhunter6378's Avatar
    How are you deleting the emails? If you delete them from the inbox screen without opening the email, then they are still unread, and as long as they remain in your trash folder I think the icon will reflect an unread count.
    06-22-2014 08:27 AM
  8. Mtcooley's Avatar
    Help with email notification icon on S5-uploadfromtaptalk1403443623728.jpg

    Sent from my SM-G900V using Tapatalk
    06-22-2014 08:27 AM
  9. Mtcooley's Avatar
    It is the email icon that says 3. I have deleted all emails and it still says three.

    Sent from my SM-G900V using Tapatalk
    06-22-2014 08:28 AM
  10. mhunter6378's Avatar
    It is the email icon that says 3. I have deleted all emails and it still says three.

    Sent from my SM-G900V using Tapatalk
    Try clearing the email cache. Open Settings > Application manager > swipe over to "All" > scroll down to Email and tap it > select clear cache
    06-22-2014 08:34 AM
  11. Mtcooley's Avatar
    I tried that and it did not work

    Sent from my SM-G900V using Tapatalk
    06-22-2014 01:02 PM
  12. Mojave's Avatar
    Have you tried a battery pull? Pull the battery out and wait a few minutes then put the battery back in. See if that clears those 3 email notifications.
    06-22-2014 01:05 PM
  13. diamondRanch's Avatar
    Did the battery pull work? Also you are deleting from Samsung email right and not Gmail app email? The icon is Samsung app email

    Posted via Android Central App
    06-22-2014 02:01 PM
  14. Mtcooley's Avatar
    Yes it is Samsung email

    Sent from my SM-G900V using Tapatalk
    06-22-2014 10:09 PM
  15. Mtcooley's Avatar
    I tried the battery pull and it did not work

    Sent from my SM-G900V using Tapatalk
    06-23-2014 05:05 AM
  16. mhunter6378's Avatar
    Have you tried removing the email account and then adding it back?
    06-23-2014 06:51 AM
  17. Mtcooley's Avatar
    No yet. If I remove the account and load it back will it try to load all previous emails like it did when I added the email?

    Sent from my SM-G900V using Tapatalk
    06-23-2014 07:42 AM
  18. Mojave's Avatar
    I do believe it will IF you keep your emails on the server. I have mine set to delete on the server after 5 days.
    06-23-2014 07:46 AM

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