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  1. Thread Author  Thread Author    #1  

    Default Galaxy S5 and Email app only works on Wifi

    I have the opposite problem as someone else on this forum. The Email app *only* works on Wifi (and then it works just fine so it's not a login/configuration problem).
    I can get my Gmail, surf, etc when I'm on 3G (no wifi) but no corporate email. Does anyone know why?
  2. #2  

    Default Re: Galaxy S5 and Email app only works on Wifi

    Check and see if the background data has been restricted. Go to Settings > Data usage > scroll down to Email and tap it > scroll down to Restrict background data and see if that has been selected. Other than that, I can't imagine why it would only work on wifi if your mobile data is on and working for everything else.
  3. #3  
    1Coopgt's Avatar

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    Default Re: Galaxy S5 and Email app only works on Wifi

    Go into your email settings ( you need to go in a bout 3 layers deep ) and there is a setting to only download email over wifi . Turn that off and you should be all set .
  4. #4  

    Default Re: Galaxy S5 and Email app only works on Wifi

    I know this thread is old but this may help someone. If power saver mode is on background data will automatically be restricted. Please note there are 2 power saver modes: power saver and ultra power saver.

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