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  1. Thread Author  Thread Author    #1  
    RogaDanar's Avatar

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    Default Wifi issues persist

    I have been having wifi issues since my wife and I both received our S5 Actives through AT&T over a month ago. Both phones are setup the same, and everything is up to date. This issue has showed up with 3 different wifi's and is a consistent problem, occurring dozens of times per day, per phone. The wifi is shared among two smart TV's, an iPad, a Note 8.0, two laptops, and an iPhone 5s(never all at once). None of the other devices experience any issues with the wifi. Many times per day the wifi connection will drop, and I get the following message; "Ready to connect when network quality improves". Often this issue resolves itself in minutes or less, but it causes an interruption in most services.

    Here is a screen shot;


    Even though we both have network smart switch enabled, we both get disconnected from online games that we play when this issue comes up and also have issues with data in general. Again, no other device has these issues and they are all on the same network. This has happened consistently with our own wifi, the wifi at my parents house, and a public wifi at our gym.
  2. Thread Author  Thread Author    #2  
    RogaDanar's Avatar

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    Default Re: Wifi issues persist

    Can anyone offer ANY insight into this issue?
  3. #3  
    1Coopgt's Avatar

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    Default Re: Wifi issues persist

    Have you tried restarting the router ?
  4. Thread Author  Thread Author    #4  
    RogaDanar's Avatar

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    Default Re: Wifi issues persist

    Quote Originally Posted by 1Coopgt View Post
    Have you tried restarting the router ?
    I've reset the router in both houses many times, checked all settings in both phones and tried a few different things regarding settings, but nothing has changed this issue. We went over our data last month because of it and it is beyond frustrating. All three places that the phones do this have routers from different manufacturers; A new Cisco, new Motorola, and older linksys (the gym, I asked). What else can I look into?
  5. #5  
    1Coopgt's Avatar

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    Default Re: Wifi issues persist

    You could try downloading WIFI Analyzer for your phone . Run that to check the sig strength . You might try changing the channel on the wifi router . Just throwing out suggestions .
  6. #6  
    adic's Avatar

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    Default Re: Wifi issues persist

    I have the same issue. Mine was when my s5 starts to download an app, or watches a video on youtube, the connection just drops completely with wifi still connected, but no data can go through. I have to turn off and on the wifi on my s5 to get the connection back.

    Lots of time it just disconnects from the router and shows "ready to comnect when quality improves" and this again is resolved by turning off the wifi then on again.

    Note: this happens on every single different router i have tried. So im sure its not a router problem.

    Any tips? Thinking of going to the service center.
  7. #7  

    Default Re: Wifi issues persist

    I have the same issue its not my router it happens with just about any WiFi I connect to. Its become so annoying happening multiple times through out the day.

    Posted via Android Central App
  8. #8  

    Default Re: Wifi issues persist

    Do you have any network analysis tools on your S5. If not you may want to install one and see what it tells you. The other trick is to run down to your local McDonald's as they seem to have a very strong and stable WiFi environment and see what your device does there.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
  9. #9  

    Default Re: Wifi issues persist

    This just started happening to my S5 today morning. I reset the router, and restarted my phone a few times. It's not the router, because I have internet on everything else (laptop, roku, tablets etc)
    Anybody know a solution?
  10. #10  

    Default Re: Wifi issues persist

    Quote Originally Posted by jk086 View Post
    This just started happening to my S5 today morning. I reset the router, and restarted my phone a few times. It's not the router, because I have internet on everything else (laptop, roku, tablets etc)
    Anybody know a solution?
    From personal experience dealing with wifi and wifi problems of neighbors, friends, and other people, my first thought would be to look at the bandwidth your wireless router is utilizing.
    Second would be to get a wifi analyzer and take a look at the number of wifi devices, and ensure they're not interfering with each other. This is typically the reason, especially if you're only getting wifi problems in one particular area, such as your home.

    Of course if you know your way around your router's settings, you can permanently add your phone's Mac address to it so it will always have "preference".

    It really isn't out of the norm for one or two devices to have issues on a specific wifi network. And though the problem can be the device itself, you can't rule out the router itself.
    Moto Photon Q (work/power phone) / Sam S5 (new primary) / Sam Continuum (music)
  11. #11  

    Default Re: Wifi issues persist

    Last night after my post I went to WiFi settings, "forget network"... then I reconnected to it entered WiFi password and so far that has fixed it. For now.
    Thanks for the advice though.
  12. #12  

    Default Re: Wifi issues persist

    Same issue, but if you turn smart network switch off it will reconnect to the wifi.

    I have given up on this feature now!
  13. #13  

    Default

    If problems still persist try this:

    (Add to end of Android Forums URL)

    /showthread.php?t=380531

    Different issue but the settings in there may help

    Posted via Android Central App

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