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Re: Multitasking Window
PainFX, I'm pretty sure you're doing it correctly, BUT the specific app you're using is not compatible to work with multi-window. Not every app is compatible. I've even run into a few email apps that won't work with multi-window. It's not uncommon, it's just a bit annoying.
To access the panel to add apps to the side bar you first have to have Multi-Window enabled. This can be done via Notification toolbar.
On the left side of the screen there should be a white half circle with a blue-ish arrow pointing to the right, press that to display the Multi-Window bar.
On the VERY bottom left hand corner there's an up-facing arrow made of tiny dots. Press that. This will bring up the edit option.
Press Edit and then you'll see ALL the potential apps on your phone that are compatible with Multi-Window. If the app isn't there, it's safe to assume it is not (yet) compatible with Multi-Window or you do not have it installed on your phone.