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  1. Thread Author  Thread Author    #1  

    Default How to get rid of virus?

    I use twitter and it sometimes brings me websites to look at Web page. I now have a virus. I'm getting pop ups a lot. For example, I will go to look at a text message and a pop up for singles websites or lawyers will pop up. I've never seen this before.

    How do I get rid of this virus?

    Posted via Android Central App
  2. #2  

    Default Re: How to get rid of virus?

    Download avast and have it do a scan and see if it finds anything

    Posted via Android Central App
  3. #3  
    1iwilly's Avatar

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    Default Re: How to get rid of virus?

    download cm security free from the app store or 360 security those are 2 that are top grade as of now.good luck

    Quote Originally Posted by Dharma Jairam View Post
    I use twitter and it sometimes brings me websites to look at Web page. I now have a virus. I'm getting pop ups a lot. For example, I will go to look at a text message and a pop up for singles websites or lawyers will pop up. I've never seen this before.

    How do I get rid of this virus?

    Posted via Android Central App
  4. #4  

    Default Re: How to get rid of virus?

    This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
    gidgiddonihah and vjh425 like this.
  5. #5  
    1iwilly's Avatar

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    Default Re: How to get rid of virus?

    if that the case and you are rooted you can download adfree from here=http://adfree.bigtincan.com/index.php install it and let it do it job

    Quote Originally Posted by Greg C View Post
    This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
  6. #6  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Greg C View Post
    This is the first time I have ever heard of an Android device getting a virus.... especially from a web page. Are you sure that didn't download an app that spams you with push notifications?
    Agreed. I would look over the apps you've installed in the past bit.
  7. Thread Author  Thread Author    #7  

    Default Re: How to get rid of virus?

    I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

    Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

    Please help

    Posted via Android Central App
  8. #8  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

    Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

    Please help

    Posted via Android Central App
    Last ditch resort is a factory reset... You've pretty much exhausted any other option if you really haven't installed an app recently.
  9. Thread Author  Thread Author    #9  

    Default Re: How to get rid of virus?

    After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

    Posted via Android Central App
    peacefulberry likes this.
  10. #10  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

    Posted via Android Central App
    I would uninstall the app(s) and see if that works. If not than do a factory reset and that will do the trick. An Android device getting a virus is something I have NEVER heard of.
  11. #11  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

    Posted via Android Central App
    Check this link out about Android and virus's:
    Apathy or Denial? Google Claims Security Unnecessary on Android Devices, Despite Warnings | Symantec Connect
  12. #12  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    After thinking about it I did install an app for my kid and a keyboard app. Do you think uninstalling these will solve the problem? Or, should I do a factory reset?

    Posted via Android Central App
    First go to your app manager and clear data/cache for each of the apps you mentioned. Then Uninstall those apps. Then do a partition cache wipe and you should be good without doing a factory reset.
  13. #13  

    Default Re: How to get rid of virus?

    After following the instructions for above, restart the device.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
  14. #14  

    Default Re: How to get rid of virus?

    Quote Originally Posted by jmagid51 View Post
    After following the instructions for above, restart the device.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    Yes.
  15. #15  
    jharo's Avatar

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    Default Re: How to get rid of virus?

    I would go to Chrome and clear all defaults. Seems like Chrome is set to do an action when he selects something.
  16. #16  
    bbmjack's Avatar

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    Default Re: How to get rid of virus?

    Avg Antivirus

    Posted via Android Central App
  17. #17  
    Indoler's Avatar
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    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    I use twitter and it sometimes brings me websites to look at Web page. I now have a virus.
    Do you still enjoy using Twitter?
    If you want to prevent malware then never click on stuff you didn't ask for and/or that comes from an unknown source.
  18. #18  

    Default Re: How to get rid of virus?

    Quote Originally Posted by Dharma Jairam View Post
    I really haven't installed any new apps. I tried all of the methods mentioned in this thread and I still have a virus.

    Every time I press the email icon to open my emails, the phone tries to automatically open chrome (my default browser) and take me to a website.

    Please help

    Posted via Android Central App
  19. #19  

    Default Re: How to get rid of virus?

    You must have "hangouts" this app takes control of your phone with stuff like that my mom has it and I hate it whenever I use her phone I goto phone to make a phone call and it takes me to her browser and starts loading up crazy stuff a virus would eat your battery and steal your private info I don't think a virus would open apps like a computer virus would
  20. #20  
    vjh425's Avatar

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    Default Re: How to get rid of virus?

    Hangouts does not do that in my experience. Something is wrong there.
  21. #21  

    Default Re: How to get rid of virus?

    Quote Originally Posted by peacefulberry View Post
    First go to your app manager and clear data/cache for each of the apps you mentioned. Then Uninstall those apps. Then do a partition cache wipe and you should be good without doing a factory reset.
    What he said

    Posted via the Android Central App
  22. #22  

    Default

    Quote Originally Posted by jmagid51 View Post
    After following the instructions for above, restart the device.

    Sent from my SAMSUNG-SM-G900A using AC Forums mobile app
    And what he said do next that will fix it

    Posted via the Android Central App
  23. #23  

    Default Re: How to get rid of virus?

    Hello, were you able to get rid of the virus? I'm having the same problem here and I've been trying to fix this for weeks now! I do not want to reset the factory setting (very last option if necessary) so if someone can help, that would be great. Please?
  24. #24  

    Default Re: How to get rid of virus?

    I downloaded avast and it shows that its all clean. But there are still adds popping out all the time.please tell me another way to take out this virus on my s4. I tried going on safe mode and deleting any unkown dowloaded apps but I still have a virus. Anyone please help.
  25. #25  

    Default Re: How to get rid of virus?

    We have this same thing happening on our Note 3 phones. I do not use chrome and in fact have it turned off. I cleared the defaults for the browsers and I now use CM Security to open any web page and click just once. If I go on the internet I use firefox. I still get the "notice" that something wants to open in the play store but I just click off it. My spouse saw where one of his pop ups was coming from and it is ad-x-co.uk. It shows that in his history after the play store opens to some stupid game.
    We have not downloaded any new apps in months but after the lollipop update this started happening. We are on Sprint but a friend on AT&T with a Note 3 gets the same stupid pop ups for a game, Uber or Lyft. I read it could come from a website we visit such as ebay or news sites. I don't think factory reset will fix it if we have no idea where we got it from to start with. If it was caused by ebay and we go back there, will it just not happen again? I have scanned with CM Security and it shows nothing. I downloaded the malware bytes to scan and it showed nothing, I took that out after the scan.
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