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    3rdpig's Avatar

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    Default I have to unlock phone before I can answer call

    This is actually my wife's S5 that's doing this. When an incoming call comes in the answer screen will appear for a second, then the lock screen pops up over top of it and you can't answer without unlocking first. This only started after the last OTA a week ago. Her S5 isn't rooted and nothing is disabled. I've tried removing the PIN and putting it back, going to a different lock method, changing the lock times and nothing is working.

    My S5 is not doing it, but mine is rooted and I haven't taken the OTA.

    Any suggestions?
  2. #2  

    Default Re: I have to unlock phone before I can answer call

    Do a battery pull and if that doesn't work, clear the partition cache and see if that helps... sometimes files get corrupted.
  3. #3  

    Default Re: I have to unlock phone before I can answer call

    I have the same problem. How do you "clear the partition cache"?
  4. #4  

    Default Re: I have to unlock phone before I can answer call

    a guru will correct me if I'm wrong, but I think you hold Volume Down, Home Key, and Power Button all at the same time with the phone powered off.

    Follow the menus to clear the partition cache.
    ____________________________________
    2 each, Verizon Galaxy S5, KK 4.4.4, ART
    MyPhoneExplorer saves your tailbone if ur phone crashes.
    Nova Prime, Textra, Blue Mail, Qi wireless equipped
    MacroDroid senses Screen off, turns Wifi & Data OFF
    MacroDroid senses Screen on, turns WiFi & Data ON
  5. #5  

    Default Re: I have to unlock phone before I can answer call

    For T-Mobile follow this ....... Cache partition: HTC One (M8) | T-Mobile Support
  6. #6  

    Default Re: I have to unlock phone before I can answer call

    The above is for a HTC phone,

    this is the one for the S5 phone we have.
    There is a considerable difference in the two methods.


    How-to: Samsung Galaxy S5: Clearing the Cache Partition and Rebooting in Safe Mode


    ____________________________________
    2 each, Verizon Galaxy S5, KK 4.4.4, ART
    MyPhoneExplorer saves your tailbone if ur phone crashes.
    Nova Prime, Textra, Blue Mail, Qi wireless equipped
    MacroDroid senses Screen off, turns Wifi & Data OFF
    MacroDroid senses Screen on, turns WiFi & Data ON

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