Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 6 of 6
  1. Thread Author  Thread Author    #1  
    3rdpig's Avatar

    Posts
    239 Posts
    Global Posts
    357 Global Posts

    Default I have to unlock phone before I can answer call

    This is actually my wife's S5 that's doing this. When an incoming call comes in the answer screen will appear for a second, then the lock screen pops up over top of it and you can't answer without unlocking first. This only started after the last OTA a week ago. Her S5 isn't rooted and nothing is disabled. I've tried removing the PIN and putting it back, going to a different lock method, changing the lock times and nothing is working.

    My S5 is not doing it, but mine is rooted and I haven't taken the OTA.

    Any suggestions?
  2. #2  

    Default Re: I have to unlock phone before I can answer call

    Do a battery pull and if that doesn't work, clear the partition cache and see if that helps... sometimes files get corrupted.
  3. #3  

    Default Re: I have to unlock phone before I can answer call

    I have the same problem. How do you "clear the partition cache"?
  4. #4  

    Default Re: I have to unlock phone before I can answer call

    a guru will correct me if I'm wrong, but I think you hold Volume Down, Home Key, and Power Button all at the same time with the phone powered off.

    Follow the menus to clear the partition cache.
    Verizon Galaxy S5 since Launch Day, using ART
    Box Stock, not rooted
    Nova Prime, Textra, Blue Mail
    MacroDroid senses Scrn off=Wifi & Data OFF,
    senses Scrn on=WiFi & Data ON
  5. #5  

    Default Re: I have to unlock phone before I can answer call

    For T-Mobile follow this ....... Cache partition: HTC One (M8) | T-Mobile Support
  6. #6  

    Default Re: I have to unlock phone before I can answer call

    The above is for a HTC phone,

    this is the one for the S5 phone we have.
    There is a considerable difference in the two methods.


    How-to: Samsung Galaxy S5: Clearing the Cache Partition and Rebooting in Safe Mode


    Verizon Galaxy S5 since Launch Day, using ART
    Box Stock, not rooted
    Nova Prime, Textra, Blue Mail
    MacroDroid senses Scrn off=Wifi & Data OFF,
    senses Scrn on=WiFi & Data ON

Similar Threads

  1. What do you think Samsung could do to improve MyMagazine?
    By JellyJamStudios in forum Samsung Galaxy S5
    Replies: 3
    Last Post: 08-18-2014, 05:43 AM
  2. Apps crashing on galaxy tab 2 when I try to open anything.
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 08-18-2014, 03:05 AM
  3. Replies: 0
    Last Post: 08-17-2014, 10:34 PM
  4. Can I change the gmail that's set up on my tablet?
    By Elena Jorgenson in forum Ask a Question
    Replies: 1
    Last Post: 08-17-2014, 10:16 PM

Posting Permissions