1. morrie's Avatar
    i downloaded the update but my device is completely frozen. i can't do anything, even put in my password or turn it off.
    08-31-2014 09:12 AM
  2. bbmjack's Avatar
    i downloaded the update but my device is completely frozen. i can't do anything, even put in my password or turn it off.
    Is your phone hot ?

    Posted via the Android Central App
    08-31-2014 09:27 AM
  3. morrie's Avatar
    the phone is fine. not hot. update installed fine but froze everything.
    08-31-2014 09:57 AM
  4. bbmjack's Avatar
    the phone is fine. not hot. update installed fine but froze everything.
    Leave it for a while and check later

    Posted via the Android Central App
    08-31-2014 10:21 AM
  5. Mojave's Avatar
    Have you tried a battery pull?
    08-31-2014 11:16 AM
  6. morrie's Avatar
    the battery pull did the trick. thank you.
    08-31-2014 02:31 PM

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