Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 2 of 2
  1. Thread Author  Thread Author    #1  

    Default galaxy s5 computer connectivity issues

    i recently tried getting pictures, videos, etc. off my phone and whenever i opened the folder to copy the pictures, it would freeze the program. after a while i disconnected my phone, then re connected it. a verizon installer popped up so i installed that and now my computer won't even read my phone at all. it does not see it. i have never had this issue with any of my phones, and i'm not really sure what to do. i've done some looking online but everything i've seen i had already tried before searching the issue. anything will help!
  2. #2  
    wolfier's Avatar

    Posts
    16 Posts
    Global Posts
    19 Global Posts

    Default Re: galaxy s5 computer connectivity issues

    Try not using carrier-installed bloatware (e.g. whatever from Verizon) but instead third-party programs from the Play Store which usually do much better jobs. I also advise uninstalling anything Verizon if possible.

    I suspect you also have Verizon drivers on your PC which I would also recommend uninstallation. (use whatever comes with your PC - e.g. an MTP connection)

    If all else fails, you can also get things off your phone indirectly - try using Google+ or Google Drive to upload it onto your account and then download it on the computer.

    Quote Originally Posted by texassrocks View Post
    i recently tried getting pictures, videos, etc. off my phone and whenever i opened the folder to copy the pictures, it would freeze the program. after a while i disconnected my phone, then re connected it. a verizon installer popped up so i installed that and now my computer won't even read my phone at all. it does not see it. i have never had this issue with any of my phones, and i'm not really sure what to do. i've done some looking online but everything i've seen i had already tried before searching the issue. anything will help!

Similar Threads

  1. Galaxy Note Pro 12.2, Verizon, Continuous reboot
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 02-24-2015, 11:22 AM
  2. Samsung Galaxy Tab 4 7.0 the screen quality
    By monicabin in forum Samsung Galaxy Tab4 7.0
    Replies: 6
    Last Post: 10-23-2014, 03:01 PM
  3. Galaxy s5 instead of g3
    By CamDroid8 in forum Samsung Galaxy S5
    Replies: 25
    Last Post: 09-07-2014, 12:39 AM
  4. S5-view cover - with or without ID chip?
    By Solabendola in forum Samsung Galaxy S5 Accessories
    Replies: 1
    Last Post: 09-03-2014, 11:36 PM
  5. KK 4.4 and "Can't connect to Camera"
    By rajatq2 in forum Verizon Galaxy S3 Rooting, ROMs, and Hacks
    Replies: 1
    Last Post: 09-03-2014, 10:38 PM

Posting Permissions