1. texassrocks's Avatar
    i recently tried getting pictures, videos, etc. off my phone and whenever i opened the folder to copy the pictures, it would freeze the program. after a while i disconnected my phone, then re connected it. a verizon installer popped up so i installed that and now my computer won't even read my phone at all. it does not see it. i have never had this issue with any of my phones, and i'm not really sure what to do. i've done some looking online but everything i've seen i had already tried before searching the issue. anything will help!
    09-03-2014 09:08 PM
  2. wolfier's Avatar
    Try not using carrier-installed bloatware (e.g. whatever from Verizon) but instead third-party programs from the Play Store which usually do much better jobs. I also advise uninstalling anything Verizon if possible.

    I suspect you also have Verizon drivers on your PC which I would also recommend uninstallation. (use whatever comes with your PC - e.g. an MTP connection)

    If all else fails, you can also get things off your phone indirectly - try using Google+ or Google Drive to upload it onto your account and then download it on the computer.

    i recently tried getting pictures, videos, etc. off my phone and whenever i opened the folder to copy the pictures, it would freeze the program. after a while i disconnected my phone, then re connected it. a verizon installer popped up so i installed that and now my computer won't even read my phone at all. it does not see it. i have never had this issue with any of my phones, and i'm not really sure what to do. i've done some looking online but everything i've seen i had already tried before searching the issue. anything will help!
    09-03-2014 09:23 PM

Similar Threads

  1. KK 4.4 and "Can't connect to Camera"
    By rajatq2 in forum Verizon Galaxy S III Rooting, ROM's, and Hack's
    Replies: 2
    Last Post: 07-16-2015, 08:42 PM
  2. Galaxy Note Pro 12.2, Verizon, Continuous reboot
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 02-24-2015, 10:22 AM
  3. Samsung Galaxy Tab 4 7.0 the screen quality
    By monicabin in forum Samsung Galaxy Tab4 7.0
    Replies: 6
    Last Post: 10-23-2014, 02:01 PM
  4. Galaxy s5 instead of g3
    By CamDroid8 in forum Samsung Galaxy S5
    Replies: 25
    Last Post: 09-06-2014, 11:39 PM
  5. S5-view cover - with or without ID chip?
    By Solabendola in forum Samsung Galaxy S5 Accessories
    Replies: 1
    Last Post: 09-03-2014, 10:36 PM
LINK TO POST COPIED TO CLIPBOARD