Hello everyone,
I got the S5 one week ago. I am very satisfied with it although there is one issue that is bugging me. When the phone's screen is locked and the phone is just standing i usually tap the home button to activate the screen and see the time, but sometimes when I tap the home screen the screen stays black but the buttons near the home screen - the options button and the back button lighten up. I could unlock the phone during this black screen because I use pattern and I can draw it even on black screen. When this happens, if i press the rear right lock button twice the screen lightens up and everything is OK. My questions is - is it a big problem, is there a fix to that and should I go to the retailer where I bought it from, but since it doesn't happen every time I don't know how to explain it to them. I would be thankful for any feedback on this issue.
I got the S5 one week ago. I am very satisfied with it although there is one issue that is bugging me. When the phone's screen is locked and the phone is just standing i usually tap the home button to activate the screen and see the time, but sometimes when I tap the home screen the screen stays black but the buttons near the home screen - the options button and the back button lighten up. I could unlock the phone during this black screen because I use pattern and I can draw it even on black screen. When this happens, if i press the rear right lock button twice the screen lightens up and everything is OK. My questions is - is it a big problem, is there a fix to that and should I go to the retailer where I bought it from, but since it doesn't happen every time I don't know how to explain it to them. I would be thankful for any feedback on this issue.