Should overheating crack my phone screen (S5)?

brittyann21

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Nov 5, 2014
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S5 screen cracking

I bought my phone 2 months ago, and after 6 weeks of purchase my screen cracked after overheating from charging. I have asked Sprint and Samsung what my options are seeing as it is a new phone. I was told I would have to either pay $200 using my insurance via Sprint or $162 via Samsung. Has anyone else had this issue? I really can't afford those options and don't know what else to do.
Thanks!
 

Myboys72

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Oct 15, 2014
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Re: S5 screen cracking

It's THERE FAULT. They should fix and be no charge. That's my 2 cents...

Posted via the Android Central App
 

ItsMeMandi

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Aug 19, 2010
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Re: S5 screen cracking

My phone has gotten very hot before but it always turns off and I would think it would need to get REALLY hot to actually crack the screen. I found if I run too many apps while charging thats when the temp spikes.

Honestly when you're a smartphone owner you should always know in the back of your head that you may be ponying up a couple hundred bucks if something happens to the phone so $162 doesn't sound that bad.
 

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