I have a similar issue....have always had my work email on an android based phone....work switched to G5 phones...now mail does not stay on phone once MS Office is opened on desktop. This is true of 10 other phones all switched to G5......
We want to be able to keep emails on the phone, and delete as we wish. Perhaps this is a simple fix, but I'm stumped....I've not had this issue in the past.
If desktop MS Office is closed we receive our emails...if open, we receive none on the G5 and those you do receive disappear when you open MS Office.
Can anyone help me??