iHeart pausing frequently after lollipop upgrade

[konvajw]

Listening to iHeart radio/podcasts has become very frustrating ever since lollipop upgrade because it is frequently pausing play on it's own. It happens to me both on cellular and strong Wi-Fi connections. When it happens, I can simply hit play button again to restart playing but it's getting real old real fast having the constant interruptions. Anybody else notice this or have a possible solution? I also opened a problem case with iHeart directly. Thanks.

Posted via the Android Central App

 

[iHeartRadio]

Let me know your case number and I'll make sure we investigate this thoroughly.

 

[konvajw]

Let me know your case number and I'll make sure we investigate this thoroughly.

Thanks. It's case #1114064. I received an email on 2/13 saying it has been resolved, but I'm still having the problem (and replied as such to the email). Thanks again for your help!

Posted via the Android Central App

 

[iHeartRadio]

Thanks, we'll have someone follow up!

 

[Joe Pieri]

I am having the same problem! Thought it was my WiFi connection, but other apps work fine. Updated on Verizon.

 

[iHeartRadio]

Do you know if you have NuPlayer enabled?

 

[konvajw]

Working with your support team, I've tested it both with Nuplayer disabled (default for my phone) and then also with it enabled. Same problem both ways. All of my other music streaming apps work fine still having tested those also.

Posted via the Android Central App