Why does my Galaxy 5 Exchange email sync turns off when I refresh?

st8cef8ce

New member
Mar 30, 2015
1
0
0
Visit site
Galaxy 5 Exchange Email Sync Turns Off When I Refresh - Not Related to Master Sync Issue

I have an SLS Galaxy 5. I am current on system updates. I am using the Email app for my exchange server email. Whenever I hit refresh, and often when I simply open the app, I get a message at the bottom of the screen that says 'Email sync turned off.' I have go to through the process of 'Manage Accounts, select account, Sync Settings, and check the 'Sync Email' box every time. Then it syncs, I read my email, exit the app, and I start the process over again the next time I open the app. I am going bonkers. It is not a Master Sync issue as far as I can tell. Please help!
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,595
4,737
113
Visit site
Re: Galaxy 5 Exchange Email Sync Turns Off When I Refresh - Not Related to Master Sync Issue

Welcome to Android Central! What's SLS? Is that your carrier?

See what happens if you remove the email account, then add it back again.
 

Forum statistics

Threads
943,155
Messages
6,917,550
Members
3,158,853
Latest member
MarcosVo