A
AC Question
Samsung Kies 3 does not seem to back up my phone onto the computer
I have installed Kies 3 twice but still get the same problem. The back up from my Galaxy S5 appears to go well until I look into the folders created on my computer in Kies. It has backed up some things but most folders either have nothing in them or have file types that I can't open on my computer, which I guess are Samsung files. Surely if I have downloaded Kies specifically to back everything on the phone up, the software will have the ability to open these file types? Anyone got any suggestions?Please!!
I have installed Kies 3 twice but still get the same problem. The back up from my Galaxy S5 appears to go well until I look into the folders created on my computer in Kies. It has backed up some things but most folders either have nothing in them or have file types that I can't open on my computer, which I guess are Samsung files. Surely if I have downloaded Kies specifically to back everything on the phone up, the software will have the ability to open these file types? Anyone got any suggestions?Please!!