Samsung galaxy s5 locked out and I cannot change my password!!!!!!!!
Hello.
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
Also, I saw some suggestions as going to Sprint but we don't have such thing here in Lithuania and I bought my phone online.
Hello.
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
Also, I saw some suggestions as going to Sprint but we don't have such thing here in Lithuania and I bought my phone online.