Alternate Password
My sons attempt locked my fingerprint screen lock and I am left with have to put in my 'alternate password' I have tried all that I can rem but still cant get through. On this site, I have tried getting in through google and locating my ph, lock but not erase data but still after choosing lock..Im left with the black screen but still the home screen is asking for the alternate pw, than I restart my phone and do it all over again but Im still seeing this alternate pw.
How get I can back into my phone? Help please...thank you!
My sons attempt locked my fingerprint screen lock and I am left with have to put in my 'alternate password' I have tried all that I can rem but still cant get through. On this site, I have tried getting in through google and locating my ph, lock but not erase data but still after choosing lock..Im left with the black screen but still the home screen is asking for the alternate pw, than I restart my phone and do it all over again but Im still seeing this alternate pw.
How get I can back into my phone? Help please...thank you!